Ashley Speegle

Inbound call center

Assists members with finding providers

Assist with scheduling apts

Completed all required updated and surveys

Trains new Associates

Educate members on benefits

• Processed and submitted medical claims to insurance providers, ensuring compliance with regulations and guidelines.
• Reviewed and verified patient information for accuracy, reducing claim denials by enhancing data integrity.
• Collaborated with healthcare professionals to resolve billing discrepancies, improving communication and workflow efficiency.
• Implemented training sessions for new staff on billing software and best practices, fostering team development.

• Coordinated schedules and prioritized tasks for manager's daily operations.
• Developed training materials to enhance team performance and
• Facilitated communication between departments, streamlining project workflows.