Ashley Starks-Martin
Nothing Bundt Cakes
Oak Forest,IL
1
Certification
10
years of professional experience
Professional with practical experience and readiness for healthcare role. Strong foundation in venipuncture, specimen handling, and patient interaction. Known for seamless team collaboration and adaptability in dynamic environments. Consistent focus on achieving accurate and timely results, ensuring high standards of care and reliability. Skilled in maintaining patient comfort and adhering to safety protocols.
Work History
General Manager of Operations
6 Years 1 Month- Oversaw daily operations, ensuring adherence to quality standards and operational efficiency.
- Implemented staff training programs, enhancing team performance and customer service skills.
- Streamlined inventory management processes, reducing waste and optimizing supply chain efficiency.
- Developed strategic initiatives to improve production workflows and increase overall productivity.
- Fostered a positive work environment, promoting teamwork and employee engagement across all levels.
- Developed high-performing teams through effective coaching, mentoring, and performance management strategies.
- Established standard operating procedures that enhanced employee performance.
- Ensured compliance with industry regulations, company policies, and best practices within all areas of operation.
Caregiver
3 Years- Assisted clients with personal hygiene, meal preparation, and medication management, ensuring adherence to care plans.
- Monitored client health and reported changes to healthcare professionals, promoting timely interventions.
- Developed trusting relationships with clients, fostering a supportive and safe environment for effective caregiving.
- Coordinated with family members and healthcare providers to address concerns and adjust care plans as necessary.
- Advocated for clients' rights and preferences, ensuring dignity and respect in all interactions during service delivery.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
Education
Phlebotomy
Bachelor of Arts - Psychology
Skills
Operations management
Staff development
Employee motivation
Inventory management
Staff management
Decision-making
Schedule management
Customer service
Problem-solving
Policies and procedures implementation
Health and safety compliance
MS office
Certification
CPR Certified
Timeline
General Manager of Operations
Nothing Bundt Cakes
08.2020 - CurrentRead More
Caregiver
Home Services Program
01.2017 - 01.2020Read More
Chicago School of Phlebotomy
Phlebotomy
Read More
Governors State University
Bachelor of Arts from Psychology
Read More