Ashley Steele
Cincinnati,OH
Summary
Goal-oriented individual versed in greeting a high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Also handles reservations, seating arrangements, and carryout orders.
Overview
2
2
years of professional experience
Work History
Hostess
Rusty Bucket Restaurant And Tavern
06.2022 - 07.2023
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Seated patrons based on guest preferences and seating availability, and adjusted seating accordingly.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Relayed guest comments or suggestions to manager on duty for further action.
- Provided adequate supply of place settings for tables and miscellaneous supplies for work stations to last throughout assigned shift.
- Completed daily side work and opening and closing duties without fail.
- Delivered pick-up and curbside orders to guests.
Cashier
Straders Garden Center
08.2021 - 06.2022
- Greeted customers entering store and responded promptly to customer needs.
- Responded to customers needs and recommended products accordingly, increasing sales.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Kept the store and merchandise cleanly and presentable.
- Assisted customers with locating items, returns, refunds and resolving transaction issues.
- Used POS system to enter orders, process payments and issue receipts.
- Learned duties for various positions and provided backup at key times.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Practiced effective communication with associates to meet customers needs.
Education
No Degree -
Columbus State Community College
Columbus, OHBachelor of Arts - Psychology
University of Cincinnati
Cincinnati, OH05.2027
High School Diploma -
Olentangy High School
Lewis Center, OH05.2023
Skills
- Customer Service and Communication
- Guest Engagement and Complaint Resolution
- Collaboration
- Store Maintenance
- Product Restocking
- POS Systems and Cash Handling
Timeline
Hostess
Rusty Bucket Restaurant And Tavern
06.2022 - 07.2023
Cashier
Straders Garden Center
08.2021 - 06.2022
No Degree -
Columbus State Community College
Bachelor of Arts - Psychology
University of Cincinnati
High School Diploma -
Olentangy High School
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