Michael Signorile

• Developed and executed brand awareness campaigns to increase customer engagement.
• Organized promotional events to introduce new products and services to the public.
• Attended trade shows, conferences, and other marketing events as a representative of the company.
• Coordinated with internal teams to ensure all tasks related to brand ambassador duties were completed accurately.

• Working in a very fast paced environment with 600+ reservations per night.
• Maintained professionalism, and well profound communication skills with numerous guests.
• Established a leadership role in welcoming guests/the entrance at the most up-scale, busiest steakhouses in Tampa.
• 45+ hours a week displaying efficiency in customer service, and assisting with customer needs.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Demonstrated leadership by making improvements to work processes and helping to train others.

· Assist with media at home games and select practices.

· Some administrative duties such as answering telephones, printing and distributing game notes and line up cards.

· Assist media and others with the wayfinding around the ballpark.

· Score home games and track player substitutions from Press Box

· Media check in on game days

• Developed and maintained customer relationships by providing prompt, accurate, and courteous ticket sales service for GWU Basketball.
• Informed average 25+ customers per day of upcoming events and promotions through email campaigns during COVID.
• Maintained database of customers' personal information for future purchases.
• Researched event information including pricing structures, discounts.

• Managing more than 100 inventory vehicles to be ready for sale.
• Assisting customers on understanding product.
• Working in a fast-paced environment, running errands from 8-4 for customers and dealership needs.
• Built and maintained relationships with peers and upper management to drive team success.