Clarissa Razo
Walmart
Forest City,NC
1
Language
1
Certification
4
years of professional experience
I am a hard working young lady looking to contribute my skills and experience to build a positive work environment. I have demonstrated great customer service and know how to manage under pressure. I ensure to follow the correct policies and procedures. I consider myself a continuous learner that enjoys new challenges.
Work History
Brand Ambassador
5 Months- Collaborated with marketing team to implement effective social media strategies for brand promotion.
- Ensured compliance with company standards during promotional activities at various retail locations.
- Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
- Maintained detailed records of promotional activities, results achieved, and areas for improvement to inform future campaigns.
- Exceeded client expectations through timely event set-up, professional demeanor, and proactive problem-solving skills.
Wal-Mart Cashier
1 Year 6 Months- Maintained accurate cash drawer balances through diligent cash handling practices.
- Assisted customers with inquiries, providing exceptional service and product knowledge.
- Trained new cashiers on operational procedures and customer service standards.
- Help customers complete purchases.
- Help customers locate items, price checks, etc.
- Greeted customers entering store and responded promptly to customer needs.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
Direct Support Professional
3 Months- Monitored client progress and reported changes in behavior or condition.
- Advocated for clients' needs, ensuring access to community resources and services.
- Maintained clean, safe, and well-organized patient environment.
- Developed strategies to improve client engagement and participation in activities.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
- Monitored progress and documented patient health status changes to keep care team updated.
Dietary Aide
1 Year 1 Month- Rotate in all positions in the kitchen.
- Position A consists of preparing the proper beverages to meet each resident's dietary requirements and wash dishes.
- Position B consists of preparing the desserts.
- Position C consists of separating meal tickets and ensuring that all meals meet each resident's dietary requirements and put up dishes.
- Offer beverage to residents that reside in the apartments, sanitize tables, wash dishes, mopping the kitchen floor, vacuum, fold laundry, and prepare table for the following day.
- Provided support during special dietary needs assessments for residents.
- Maintained strict levels of cleanliness for tables, floors, and prep areas.
- Ensured food safety compliance through proper storage, handling, and sanitation procedures, minimizing risk of contamination or illness.
McDonalds Crew Member
1 Year 1 Month- I am trained to work all positions at the restaurant, which include order taker, drive-thru and front counter position.
- Ensure that my area meets sanitation expectations. Constantly cleaning throughout the day.
- Restock all items at appointed area and ensure that work area is ready for next shift.
- Practiced great customer service.
Education
High school diploma
- Extracurricular Activities: Track(ran the 100 meter hurdles and the 300 meter hurdles.) Ran Cross country. All four-years of highschool.
Skills
Organizational skills
Meal Preparation
Cooking
Food service
Food preparation
Dietary Aide Experience
Heavy lifting
Kitchen experience
Communication skills
Serving Experience
Computer skills
Cash register
Typing
Cashiering
HIPAA
Retail sales
Babysitting
Basic math
Guest services
Laundry
Cleaning
Cash handling
Anatomy knowledge
English
Food Safety
Customer service
Cleaning and sanitizing
Customer service excellence
Money handling
Issue resolution
Staff training
Attention to detail
Retail merchandising
Fraud prevention awareness
Liquor law compliance
Empathy and patience
Clear communication
Organizational growth
Certification
- CPR Certification August 2024 to August 2026
- First Aid Certification
- Driver's License
Languages
Bilingual
Additional Information
Authorized to work in the US for any employer
Timeline
Brand Ambassador
Electrolit
03.2026 - CurrentRead More
Wal-Mart Cashier
Walmart
02.2025 - CurrentRead More
Direct Support Professional
Wnc Direct Care
12.2024 - 03.2025Read More
Dietary Aide
Whiteoak Manor
11.2023 - 12.2024Read More
McDonalds Crew Member
McDonald's
12.2022 - 01.2024Read More
East Rutherford High School
High school diploma
Read More