Ashley Steighner
Franklin ,VA
Summary
Experienced with managing and overseeing daily operations in busy restaurant setting. Utilizes strong leadership and communication skills to maintain cohesive and efficient team. Track record of improving service quality and customer satisfaction through effective problem-solving and staff training.
Overview
2025
2025
years of professional experience
Work History
Server / Supervisor
Village Inn Pancake House
Riverview, FL
03.2015 - 11.2024
Server / Hostess
Bob Evans Restaurant
Sun City, FL
2013 - 2014
- Delivered exceptional customer service, ensuring satisfaction and prompt resolution of inquiries.
- Collaborated with kitchen staff to facilitate timely food preparation and delivery.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Accurately processed orders using POS system, reducing wait times for customers.
- Adapted quickly to high-pressure situations during peak hours, maintaining efficiency.
- Cultivated warm relationships with regular customers.
Education
High School Diploma -
East Bay High School
Riverview, FL2016
Skills
- Team management
- Operating systems
- Cleaning and sanitation
- Verbal and written communication
- Food safety
- Customer service management
- Staff motivation
- Server training
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Cash handling
Timeline
Server / Supervisor
Village Inn Pancake House
03.2015 - 11.2024
Server / Hostess
Bob Evans Restaurant
2013 - 2014
High School Diploma -
East Bay High School