Ashley Stevens
Port Huron,Michigan
Summary
Highly motivated and detail-oriented professional with a strong passion for customer care. Am an overall enthusiastic and positive team player. Very excited to learn and adapt to a new environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Veterinary Assistant
Wilson's Veterinary Hospital
Romeo, Michigan
03.2023 - 01.2024
- Cleaned and prepared treatment areas and exam rooms
- Assisted veterinarians and technicians with exams, procedures, and X-rays
- Maintained and sterilized surgical instruments and equipment
- Restrained animals of different sizes and temperaments during appointments
- Administered medications to animals under supervision
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases
- Helped with training of new veterinary assistants and support staff to improve individuals' capabilities
Pick-Up Clerk
Kroger's
Port Huron, Michigan
07.2022 - 02.2023
- Communicate with customers for suggestions and complaints
- Clean and organize work place
- Properly get orders together and take them out to customers
- Handled a large amount of customers at once efficiently while maintaining excellent customer service
Team Member
Arby's
Marysville, Michigan
06.2020 - 06.2021
- Ordered merchandise and kept track of inventory
- Closed the store at night and made sure everything is clean and ready for the next day
- Made sure orders were fulfilled accurately and timely
- Handled customer complaints and queries about food and the service
Education
Veterinary Assistant Certificate - NAVTA Approved Veterinary Assistant Program
Ross Medical Education Center
New Baltimore, MichiganHigh School Diploma -
Port Huron High School
Port Huron, MichiganSkills
- Reception support
- Veterinary Urgent care
- Medical terminology
- Reception area maintenance
- Client communication
- Effective multitasking
- Client relations
- Room preparation
- Discharging patients
- Verbal and written communication
Certification
AVA Certification
Timeline
Veterinary Assistant
Wilson's Veterinary Hospital
03.2023 - 01.2024
Pick-Up Clerk
Kroger's
07.2022 - 02.2023
Team Member
Arby's
06.2020 - 06.2021
Veterinary Assistant Certificate - NAVTA Approved Veterinary Assistant Program
Ross Medical Education Center
High School Diploma -
Port Huron High School