ASHLEY STODDARD
Wellness Coordinator
Burnsville,MN
Summary
I am a hard worker and always stay on task. I provide a respectful attitude toward clients, customers and co-workers. I am always up for new challenges, am a quick learner and enjoy learning new things. I have had various jobs training myself in customer service, client satisfaction and multi-tasking. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Wellness Coordinator
The Joint Chiropractic
Bloomington, MN
12.2023 - Current
- Interact with patients/ customer service
- Insure that patients are satisfied with their visit
- Sell new plans, packages when it is fitting
- Work with Doctor on duty, ensure efficiency, respect and teamwork
- Answer incoming calls, provide necessary information that is needed
- File important documents to patients profiles
- Answer new leads on Carbon, and follow up with customers
- Attend weekly team meeting
- Have organizational skills and time efficiency.
Caregiver
Home Instead
Burnsville, MN
09.2023 - Current
- Transported clients to and from appointments
- Helped clients with ADL's
- Assisted clients with helping them to and from their chair, bed & bathroom
- Reminded clients to take their daily medications
- Helped clients get dressed and ready for their day
- Provided companionship.
Delivery Driver
Domino's Pizza
St. Paul, MN
04.2023 - 06.2023
- Transported and delivered food items to prevent damage and loss
- Interacted with customers
- Cleaned and sanitized work areas, utensils and equipment.
- Received incoming customer calls, recording order details and personal information and issuing estimates as to preparation and delivery times
- Packaged, arranged and labeled ingredient stock, storing at established temperatures
- Provided excellent customer service through friendly interactions and addressing any concerns promptly, fostering repeat business
Chemical Dependency Technician
Cochran Recovery Services
Hastings, MN
05.2021 - 03.2023
- Identified behaviors associated with substance abuse and recognized signs of being under influence of alcohol or drugs
- Collaborated with team members to monitor treatment progress and improve client's plans
- Partner with clients to inspire and help maintain positive life changes
- Monitored clients' well being and reported changes or unusual behavior or physical illness to medical staff
- Aided clients in performing activities of daily living, learned their daily routines and medications
- Trained on how to administer medications
- Provided safe environment for clients
- Trained on Excel and Word
Nurse's Aide
Almost Family Home Care LLC
Lakeville, MN
07.2020 - 03.2022
- Used mobility devices to transport clients
- Provided safe and comforting in-home environment for clients, and engaged with patient's family and friends to provide courteous visit experience
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation
- Assisted clients with shaving, bathing, and hygiene to promote healthy habits and overall wellness
- Training on monitoring blood sugar
- Trained on using CARES successfully, when taking care of clients
Pizza Cook/Order Taker
Maverick's Pizza
St. Paul, MN
05.2019 - 02.2020
- Customer and food preparation areas clean and well organized
- Recorded customer orders and confirmed each order to ensure accuracy
- Processed transactions and made change for cash payments, or accepted credit cards, debit cards and gift cards
- Prepared items according to written or verbal orders, working on several orders
- Worked with team members and openly welcomed coaching from manager
- Coached new workers on store policies, pizza making, and dough preparation
- Provided excellent customer service through friendly interactions and addressing any concerns promptly, fostering repeat business
- Handled high-volume orders during peak times with accuracy and speed while maintaining attention to detail for each pizza creation
- Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff
- Enhanced customer satisfaction by consistently preparing high-quality pizza and maintaining timely service
Cook/Dishwasher
American Legion Post 643
Savage, MN
02.2017 - 07.2018
- Followed procedures and requirements for safe food handling, storage and service
- Operated grills, fryers and broilers to cook items correctly
- Chopped, diced and sliced vegetables ahead of rush periods
- Coordinated orders to expedite food from kitchen according to cook time and delivery time
- Managed portion control using correct utensils during prep and plating
- Learned catering procedures for weddings, birthdays and fundraisers
- Learned how to become good team player and co-worker
- Maintained food safety and sanitation standards
- Prepared meals efficiently under time constraints for timely service during peak hours
- Managed opening and closing shift kitchen tasks
Sales Associate
Rue 21
Burnsville. MN
04.2016 - 01.2017
- Engaged customers in friendly, professional dialogue to determine needs
- Collected payments and provided accurate change
- Was responsible for cash count and end-of-day balance for cash register
- Trained new team members in cash register procedures, stock procedures and customer services
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates
- Monitored customers for signs of security concerns and escalated issues to management
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
- Prioritized helping customers over completing other routine tasks in store.
- Managed efficient cash register operations
- Answered customer questions about products and services, helped locate merchandise, and promoted key items
- Provided positive first impressions to welcome existing, new, and potential customers
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages
- Prepared merchandise for sales floor by pricing or tagging
- Maintained up-to-date knowledge of store sales, payment policies and security standards
- Engaged with customers to build rapport and loyalty
Education
Certified Nursing Assistant Completion -
Red Cross
Minneapolis, MN01.2020
High School Diploma -
PEASE Academy
Minneapolis, MN06.2018
Skills
- Microsoft Word/ Excel
- Problem-Solving
- Organization
- Analytical and Critical Thinking
- Time Management
- Patient Care
- Certified in CPR/AED
- First aid and safety
- HIPAA Compliance
- Professional boundaries
- Medication Administration
Timeline
Wellness Coordinator
The Joint Chiropractic
12.2023 - Current
Caregiver
Home Instead
09.2023 - Current
Delivery Driver
Domino's Pizza
04.2023 - 06.2023
Chemical Dependency Technician
Cochran Recovery Services
05.2021 - 03.2023
Nurse's Aide
Almost Family Home Care LLC
07.2020 - 03.2022
Pizza Cook/Order Taker
Maverick's Pizza
05.2019 - 02.2020
Cook/Dishwasher
American Legion Post 643
02.2017 - 07.2018
Sales Associate
Rue 21
04.2016 - 01.2017
Certified Nursing Assistant Completion -
Red Cross
High School Diploma -
PEASE Academy