Physical Therapy Tech
Ashley Sturges
Private Care
Wilmington,NC
Summary
Skilled physical therapy technician with hands-on experience in supporting patient rehabilitation and recovery. Strong focus on team collaboration and adaptability to changing needs. Expertise in therapeutic exercises, patient care, and maintaining detailed treatment records. Known for reliability and achieving results in patient progress and satisfaction. I am focused on cultivating positive patient relationships and am knowledgeable in rehabilitation and caseload management.
1
Certification
6
Years of experience
Work History
Physical Therapy Technician
1 Year 5 Months- Assisted physical therapist with patient treatment plans.
- Run our ProBalance and falls prevention program.
- Implemented workflow improvements, enhancing efficiency in daily operations.
- Coordinated scheduling for therapy sessions, ensuring minimal wait times for patients.
- Educated patients on proper exercise techniques and home care routines, promoting long-term health and injury prevention.
- Built rapport with patients, fostering trust and open communication throughout their rehabilitation journey.
- Enhanced patient comfort during treatment sessions by providing clear explanations of each procedure and maintaining a supportive environment.
- Assisted in the rehabilitation of patients, utilizing various therapeutic modalities such as ultrasound and electrical stimulation.
- Contributed to a positive clinic atmosphere by maintaining clean and organized treatment areas, ensuring efficient workflows for staff members.
- Assisted with reception duties like scheduling patients and completing follow up calls.
- Maintained cleanliness and organization of therapy equipment and treatment areas.
- Educated patients on proper exercise techniques and safety protocols.
- Monitored patient progress and reported changes to therapy staff.
Private Nanny
8 Months- Supervised children's activities, ensuring safety and engagement during playtime and educational sessions.
- Developed age-appropriate learning activities to promote cognitive and social skills in children.
- Communicated effectively with parents regarding children's progress, behavior, and daily activities.
- Maintained a clean and safe environment by adhering to health and safety standards consistently.
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Reassured children when upset providing emotional support and stability.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
Assistant Teacher
1 Year 2 Months- Work with toddlers aged 12-24 months
- Build strong relationships with coworkers and children
- Assisted lead teacher in creating and implementing lesson plans for various subjects
- Managed classroom behavior by implementing positive reinforcement strategies and maintaining a safe and respectful learning environment
- Cultivated strong relationships with parents through regular communication about their child's progress
- Facilitated engaging learning activities to enhance children's cognitive and social development.
- Collaborated with lead teacher to implement lesson plans aligned with curriculum standards.
- Developed positive relationships with students, promoting a nurturing classroom environment.
- Trained new staff on educational practices and classroom procedures to enhance team effectiveness.
Barista
3 Months- Prepared high-quality espresso beverages and specialty drinks to meet customer preferences.
- Maintained cleanliness and organization of workstations, ensuring compliance with health standards.
- Provided exceptional customer service, fostering a welcoming environment for patrons.
- Developed knowledge of menu offerings, enabling effective upselling and customer recommendations.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils, and seating areas daily.
Server
8 Months- Delivered exceptional customer service in fast-paced dining environment.
- Managed food and beverage orders efficiently, ensuring accuracy and timely delivery.
- Collaborated with kitchen staff to maintain quality and presentation standards for dishes.
- Trained new servers on menu knowledge, service protocols, and cash handling procedures.
- Handled customer inquiries and resolved complaints to enhance dining experience.
- Streamlined table turnover process, improving overall service efficiency during peak hours.
- Developed strong rapport with regular patrons, fostering loyalty and repeat business.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Assistant Manager
1 Year- Oversaw daily operations, ensuring efficient workflow and high-quality product standards.
- Trained and mentored staff on customer service best practices and operational procedures.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Enhanced team performance through regular feedback sessions and performance evaluations.
- Analyzed sales data to identify trends, influencing strategic marketing initiatives.
- Resolved customer inquiries and complaints promptly, maintaining high satisfaction levels.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Hostess
7 Months- Greeted and seated guests promptly, ensuring positive first impressions.
- Managed reservation systems to optimize seating arrangements and minimize wait times.
- Coordinated with kitchen staff to communicate dining needs and special requests effectively.
- Monitored dining area for cleanliness, ensuring compliance with health and safety standards.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Facilitated efficient packing and timely delivery of to-go orders to enhance customer satisfaction.
Waitress
4 Months- Delivered exceptional customer service in fast-paced restaurant environment.
- Managed multiple tables efficiently, ensuring timely order delivery and guest satisfaction.
- Collaborated with kitchen staff to ensure accurate order preparation and presentation.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
Education
Bachelor of Science - Exercise Science
High school diploma
Skills
Relationship building
Schedule management
Patient communication
Appointment scheduling
Strength training
Cleaning and sanitation
Body mechanics
Balance training
Geriatric therapy
Joint mobilization
Office assistance
Therapeutic exercise
Certification
- Driver's License August 2021 to May 2029
- First Aid Certification
- CPR Certification
Timeline
Private Nanny
Private Care
10.2025 - Current
Physical Therapy Technician
Lumina Wellness and Physical Therapy
01.2025 - Current
Assistant Teacher
The Children's Courtyard
05.2024 - 07.2025
Barista
Scooter's Coffee
09.2023 - 12.2023
Server
Mac's Speed Shop
09.2022 - 05.2023
Assistant Manager
Smittys Homemade Icecream
08.2021 - 08.2022
Hostess
The Village Grill
01.2021 - 08.2021
Waitress
Harbor Inn Seafood Restaurant
08.2020 - 12.2020
Walter M
High school diploma
University of North Carolina At Wilmington
Bachelor of Science from Exercise Science
Section name
Authorized to work in the US for any employer