Spencer Lacombe
Unlock Physical Therapy
Lafayette ,LA
4
years of professional experience
Results-driven and highly adaptable professional with experience in sales, customer relations, administrative operations, and patient care. Proven ability to communicate effectively, build strong professional relationships, identify customer needs, and manage multiple priorities in fast-paced environments. Brings a strong work ethic, exceptional interpersonal skills, attention to detail, and a commitment to delivering outstanding service while supporting business goals. Quick to learn, solutions-oriented, and motivated to contribute to organizational success and continued growth.
Work History
Physical Therapy Technician
5 Months- Worked directly with patients to provide support throughout their treatment sessions, building rapport and maintaining a professional, welcoming environment.
- Communicated with patients to explain exercises, treatment activities, and clinic procedures while ensuring they felt comfortable and supported.
- Developed strong interpersonal skills by interacting with individuals from diverse backgrounds and adapting communication to meet their needs.
- Collaborated with physical therapists and other healthcare professionals to support treatment plans and promote positive patient experiences.
- Monitored patients during therapeutic exercises and assisted with equipment setup to help maintain a safe and organized treatment environment.
- Answered patient questions, addressed concerns within the scope of the role, and communicated relevant information to licensed staff when needed.
- Managed multiple responsibilities in a fast-paced clinical setting while maintaining organization, efficiency, and attention to detail.
- Helped create a positive patient experience through attentive service, teamwork, and consistent communication.
Administrative Assistant
1 Year 9 Months- Delivered exceptional customer service by building positive relationships with patients and addressing questions and concerns professionally.
- Managed high-volume phone communications, handled inquiries, and maintained professional interactions with patients and healthcare providers.
- Developed strong interpersonal and communication skills by working directly with customers in a fast-paced, service-oriented environment.
- Coordinated scheduling, follow-ups, and daily administrative operations while managing multiple priorities and meeting deadlines.
- Assisted patients with understanding clinic services, procedures, and administrative processes to ensure a positive customer experience.
- Resolved customer concerns using problem-solving skills, patience, and effective communication.
- Maintained accurate records, processed administrative documentation, and supported billing and insurance-related operations.
- Collaborated with team members to improve workflow, maintain customer satisfaction, and support overall business operations.
Sales Associate
1 Year 4 Months- Provided personalized customer service by helping customers select products based on their preferences, needs, and budget.
- Developed product knowledge to explain product options, make recommendations, and answer customer questions.
- Built positive customer relationships through friendly communication, attentive service, and a professional attitude.
- Assisted customers with purchasing decisions by recommending products and identifying options that best suited their needs.
- Processed customer transactions accurately while maintaining efficiency and attention to detail in a fast-paced retail environment.
- Maintained product displays, monitored inventory, and ensured products were presented attractively and met quality standards.
- Addressed customer questions and concerns professionally to promote customer satisfaction and encourage repeat business.
- Collaborated with team members to maintain efficient store operations, meet customer needs, and provide a positive shopping experience.
Education
High School Diploma
Skills
Customer Relationship Management
Communication skills
Administrative Support
Sales and costumer service
Organization and time management
Problem Solving
Data entry and record keeping
Relationship building
Timeline
Physical Therapy Technician
Unlock Physical Therapy
05.2026 - CurrentRead More
Administrative Assistant
Physical Therapy Works
08.2024 - 05.2026Read More
Sales Associate
Juneau’s Cajun Meat
04.2023 - 08.2024Read More
Bunkie High School
High School Diploma
Read More