Ashley Sullivan
Henderson,NV
Summary
I am a committed and compassionate Certified Medical Assistant with 6 years of experience. I am always eager to making meaningful contributions to my team while also learning new skills to expand my growth and knowledge. I have strong problem solving skills and a result oriented mindset. I have a proven ability to be a reliable team player dedicated to enhancing patient experiences while adhering to all medical protocols.
Overview
2027
2027
years of professional experience
Work History
Certified Medical Assistant
Southwest Medical Group
07.2024 - Current
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Directed patients to exam rooms, communicated clearly and effectively with patients to verify information while documenting medical history, and prepared for physician examinations.
- Completed EKGs, Spirometry testing, Oxygen treatment, Retinavue eye exams, Ear Lavage's, Wound care,and Vaccine administration on adult and senior patient's.
- Supported duties for diagnostic and technical treatment along with specimen collection and send out.
- Telehealth Visits
- Called and faxed pharmacies to submit prescriptions and refills.
- Scheduling Appointments, Prior Authorizations, and Referral coordination
- Sanitized, restocked, and organized exam rooms and medical equipment.
Retail event sales
Allegiant Staffing
Las Vegas, Nevada
2024 - 2025
- Completed day-to-day duties accurately and efficiently.
- Concert and event sales
- Counted money at the beginning and end of each shift to ensure accuracy of funds on hand.
- Trained new staff on store procedures and customer service standards.
- Processed payments with cash, credit and debit cards, checks, gift cards, and store credits.
- Helped other team members as needed during peak business times.
Certified Medical Assistant
Nevada Health Center's
09.2020 - 07.2024
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Directed patients to exam rooms, communicated clearly and effectively with patients to verify information while documenting medical history, and prepared for physician examinations.
- Completed EKGs, Spirometry testing, Oxygen treatment, Retinavue eye exams, Ear Lavage's, Wound care,and Vaccine administration on pediatric and adult patient's.
- Supported duties for diagnostic and technical treatment such as setting up and operating special medical equipment for various medical and gynecological procedures.
- Vaccine Coordination and Inventory management
- WHC (Women's Health connection)
- Telehealth Visits
- Scheduling Appointments, Prior Authorizations, and Referral coordination
- Sanitized, restocked, and organized exam rooms and medical equipment.
Part time athlete
Nike Factory Store
Henderson, Nevada
2020 - 2023
- Managed cash register operations and processed customer transactions accurately.
- Maintained store cleanliness and organization to enhance the shopping experience.
- Stocked shelves and ensured product displays were visually appealing and accessible.
- Collaborated with team members to achieve daily sales goals and enhance service quality.
- Provided product information and answered customer inquiries effectively and courteously.
- Handled merchandise returns and exchanges in accordance with company policies.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Addressed customer concerns to ensure satisfaction and maintain loyalty. in a professional manner.
- Exhibited calm demeanor while resolving customer issues to foster positive interactions. and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
Education
Nevada Career Institute
North Las Vegas, NV06-2019
Westchester Enriched Sciences Magnet
Los Angeles, CA05-2015
Skills
- Patient care and support
- EKG administration
- Spirometry testing
- Vaccine administration
- Appointment scheduling
- Electronic health records management
- Medical documentation
- Vital sign monitoring
- HIPAA compliance
- Sterilization techniques
- Medical terminology proficiency
- Basic life support certification
- Specimen collection and processing
- Insurance verification
- Treatment setup and coordination
- Verbal and written communication skills
- Professional customer service
- Problem-solving
- Stocking and receiving
- Retail store operations
- Retail sales
Languages
English
Timeline
Certified Medical Assistant
Southwest Medical Group
07.2024 - Current
Certified Medical Assistant
Nevada Health Center's
09.2020 - 07.2024
Retail event sales
Allegiant Staffing
2024 - 2025
Part time athlete
Nike Factory Store
2020 - 2023
Nevada Career Institute
Westchester Enriched Sciences Magnet