Ashley Sutton
Conneaut,OH
Summary
Dynamic leader with a proven track record at Walmart, Inc, enhancing customer satisfaction and team performance through motivational leadership and strategic planning. Excelled in operational efficiency and adaptability, significantly improving service delivery and fostering a culture of continuous learning and collaboration.
Overview
19
19
years of professional experience
Work History
Digital Coach
Walmart, Inc
10.2016 - Current
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members, and cross-training Associates to maximize team performance.
- Controlled costs to keep business operating within budget and increase profits.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Co-Manager
Walmart, Inc
09.2005 - 10.2016
- Managed inventory control, ensuring optimal stock levels while minimizing shrinkage and wastage.
- Resolved complex issues promptly and effectively, while protecting business interests.
- Ensured compliance with company policies and procedures by monitoring operations on a daily basis.
- Partnered with Leaders to share best practices and improve overall store performance.
Education
Associate of Business -
University of Pittsburgh
Titusville, PASkills
- Motivational leadership style
- Recruitment and hiring
- Priority management
- Strategic Planning
- Operational Efficiency
- Adaptability
Accomplishments
- Achieved Regional and Divisional awards through effectively leading OPD
- Collaborated in the development of Team Leads and Team Associates for promotion into Leadership Roles.
Timeline
Digital Coach
Walmart, Inc
10.2016 - Current
Co-Manager
Walmart, Inc
09.2005 - 10.2016
Associate of Business -
University of Pittsburgh