Ashley Thomas
Columbia,SC
Summary
Looking for a position that will help grow my knowledge in the Phlebotomy field. Skilled in the use of vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles in routine blood drawing procedures. Compassionate, caring, and at ease with people from all walks of life. I have excellent bedside manner and the ability to alleviate patients fears and anxieties. I am committed to upholding the highest safety and quality control standards.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Daycare Teacher
Hope Baptist Academy
01.2023 - 07.2023
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Documented behavior, development and learning of children to enable tracking history and maintain accurate records.
- Monitored classroom to verify safe and secure environment.
- Incorporated music, art and literature into curriculum.
Administrative Assistant/Rehabilitation Technician
Pivotal Injury & Rehab
03.2021 - 03.2022
- Manage front desk, including triaging prioritization of all phone messages, responding to patient questions, checking patients in, insurance verification, and filing of medical documentation.
- Responsible for opening and closing office.
- Communicated daily with multiple insurance carrier(s) to ensure proper preauthorization for upcoming surgical procedures, acquiring pictures for surgical procedures and input them into the Nextech program as well as providing a copy to the physician.
- Provided the appropriate CPT and ICD- 10 codes for proper reimbursement of procedures to the insurance carrier(s).
- Connect patients to multiple types of rehabilitation equipment( roller table, muscle stem, health lights for neuropathy).
- Assist the physician with nerve block injections ( including pulling up injection medication).
- Established collaborative relationships with patients through consistent and meaningful communication.
- Communicated back to nurses and therapists regarding patient performance and condition.
Dealership Administrator
Hitch RV
09.2020 - 03.2021
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Maintained personnel records and updated internal databases to support document management.
- Computerized office activities, maintained customer communications, and tracked records through delivery.
- Respond to all incoming calls in a courteous and professional manner
- Direct calls to the appropriate person or department Endure all messages are taken and given in an accurate and concise manner Prepare correspondence, reports, and all other documents, as assigned
- Process and prepare all mail and overnight deliveries Prepare and maintain all DMV paperwork, including but not limited to, submission of paperwork to the EVR system (online DMV web service)
- Procure and maintain photos and videos of all new campers
- Post to all company’s social media platforms
- Maintain all financial records.
- Responsible for all monetary transactions, including making deposits of both cash and checks
- Create weekly debit/credit transaction reports
- Create and organize all camper sales documentation to be transmitted to corporate office
Education
Certificate - Phlebotomy
Midlands Technical College
West Columbia, SC09.2023
High School Diploma -
Blythewood High School
Blythewood, SC07.2010
Skills
- Certified in CPR and First Aid
- Proficient with ICD-10 and CPT codes
- Proficient with heavy telephone activity and multi-tasking
- Strong knowledge of customer service functions
- Experience with greeting and meeting clients face to face
- Typing 70 wpm
- ICD-9 Insurance Verification
- EMR Systems
- Medical Billing and Coding
- Medical Records
- Medical Terminology
- Medical Office Experience
Certification
- Certified Phlebotomy Technician, NHA
Timeline
Daycare Teacher
Hope Baptist Academy
01.2023 - 07.2023
Administrative Assistant/Rehabilitation Technician
Pivotal Injury & Rehab
03.2021 - 03.2022
Dealership Administrator
Hitch RV
09.2020 - 03.2021
Certificate - Phlebotomy
Midlands Technical College
High School Diploma -
Blythewood High School