Operations Manager
Ashley Thomas
American Wellness Pharmacy
Henderson,NV
Summary
Driven Certified Pharmacy Technician with 9 years of experience and success in working within fast-paced retail, long term care, and compounding pharmacy settings. Highly proficient in accurately typing, compounding medication, filling and labeling prescriptions, maintaining drug inventories and updating pharmacy records. Excited to bring talent and record of excellence in customer service to growing pharmacy.
1
Certification
11
years of professional experience
Work History
Certified Compounding Pharmacy Technician
3 Years 4 Months- Ensured medication safety with thorough verification of prescription orders and drug interactions.
- Enhanced compounding accuracy by meticulously following formulas and procedures.
- Streamlined workflow for increased efficiency in medication preparation and dispensing.
- Maintained sterile environment, adhering to strict safety protocols and preventing contamination.
- Optimized inventory management, reducing waste and ensuring availability of necessary supplies.
- Collaborated with pharmacists to provide high-quality patient care and tailored medications.
Certified Pharmacy Technician
3 Years 9 Months- Led care giving team of 10+ in interpreting, validating, and filling prescription orders and counseling customers on medications, appropriate dosage and self-administration schedules, side effects, and possible interactions.
- Updated long term care treatment plans on monthly basis with latest intervention strategies and progress notes.
- Worked with medical teams, patients and families to implement effective treatment plans.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
- Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
- Resolved non-routine issues like third-party billing, computer system and customer service issues.
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
Certified Pharmacy Technician
3 Years 6 Months- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Set up and modified patient profiles in intercom plus to include current information such as medications and insurance details.
- Coordinated verification and filling of more than 700 daily prescriptions in high-volume retail pharmacy environment.
- Stocked, labeled and inventoried medication to keep accurate records.
- Counted, measured, and compounded medications following standard procedures.
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
Education
Diploma
- Awarded Student of the semester in Performing Arts
- Member of Nevada Honor Choir and Nevada All State Choir
Skills
Pharmaceutical Calculations
Medication preparation
Non-sterile compounding
Quality Control Procedures
Drug Inventory Control
Problem-Solving Skills
Electronic Charting
Intravenous Admixture Preparation
Multitasking
Patient confidentiality
Certification
- CPhT - Certified Pharmacy Technician
Timeline
Certified Compounding Pharmacy Technician
American Wellness Pharmacy
04.2023 - Current
Certified Pharmacy Technician
Preferred Pharmacy
07.2019 - 04.2023
Certified Pharmacy Technician
Walgreens
01.2016 - 07.2019
Foothill High School
Diploma