Summary
Overview
Work History
Education
Skills
SUMMARY OF QUALIFICATIONS
CUSTOMER RELATIONS
ACCOUNT MANAGEMENT
Military
Timeline
Generic

Ashley Thompkins

Detroit,MI

Summary

Professional leasing specialist with strong background in property management and client relations. Adept at fostering collaborative team environments and adapting to evolving needs. Skilled in tenant screening, contract negotiation, and handling maintenance requests. Known for reliability, excellent communication, and achieving results.

Overview

19
19
years of professional experience

Work History

Grounds Crew Member

John D Dingell VA Medical Center
Detroit, MI
07.2025 - Current

Assisted in planting and maintaining flower beds, enhancing overall landscape quality and patient experience.

  • Increased efficiency in daily tasks by utilizing proper tools and techniques for each job assignment.
  • Upheld high standards of cleanliness throughout the property by routinely picking up litter and ensuring trash receptacles were emptied regularly.
  • Conducted routine inspections of outdoor areas, identifying maintenance needs and collaborating with team members for timely resolutions.
  • Implemented efficient waste management practices, promoting sustainability within grounds maintenance operations.
  • Streamlined daily workflows by prioritizing tasks based on seasonal requirements and facility needs.

Leasing Assistant

Northwest
Seattle, WA
07.2015 - 08.2018
  • Assisted in tenant screenings, verifying applications and supporting property management processes.
  • Coordinated leasing activities, enhancing communication between prospective tenants and management teams.
  • Maintained accurate records of lease agreements, ensuring compliance with company policies and regulations.
  • Developed marketing materials to attract potential renters, utilizing social media platforms effectively.
  • Streamlined leasing documentation processes, improving efficiency in application processing and approvals.
  • Led lease renewal initiatives, communicating key updates to current tenants to promote retention efforts.

Intelligence Collection Analyst

U.S. Army
JBLM, WA
01.2010 - 01.2014
  • Supervise and conducts intelligence operations for 1000+-member organization.
  • Gather and review information to establish priorities for operations ensuring safe logistical movement.
  • Translate Pashtun documents to identify adversarial elements to prevent enemy threats.
  • Hand selected to serve in role of property and equipment at company storage facility, conducted daily inventories and weekly audits to guarantee accountability of supplies.
  • Studied advanced languages and communications in Dari and Pashto, primary language in Afghanistan.
  • Confident communicator who is able to work with law enforcement and intelligence agencies worldwide.

Sales Associate

The Athletes Foot
Allen Park, Mi
06.2007 - 01.2010
  • Highly successful salesperson with experience in client management and taking knowledge and new techniques away from every situation.
  • Unparalleled ability to secure company provided financing for clients on a range of purchases.
  • Leader in sales all three years with the company.
  • Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
  • Ticket, arrange and display merchandise to promote sales, describe merchandise and explain use, operation, and care of merchandise to customers.

Education

MBA - Change Leadership

City University of Seattle
Seattle, WA
07-2027

Bachelors - Business

City University of Seattle
Seattle, WA
01.2017

Associate Degree -

Tacoma Community College
Tacoma, WA
01.2015

High School Diploma - undefined

Melvindale High School
Mi
01.2010

Skills

  • Fair housing regulations
  • Strong negotiation
  • Property management
  • Real estate laws
  • Building rapport
  • Documentation management
  • Prospecting clients
  • Lease administration
  • Customer service
  • Lease renewals
  • Clear communication
  • Telephone and email etiquette
  • Creative problem solving

SUMMARY OF QUALIFICATIONS

  • Four years as a military intelligence analyst with extensive experience interviewing and questioning diverse populations, writing, and problem solving.
  • Customer oriented with strong capabilities in forming and implementing innovative and creative strategies and dedicated to the principle of continuous improvement.
  • Diverse sales and management experience with a willingness to improve.
  • Capable leader and team player, with ability to follow.
  • Proficient with database programs including Microsoft Word, Excel, and PowerPoint.

CUSTOMER RELATIONS

  • Build rapport to gather information and obtain agreements from a diverse customer base to ensure safety of 75 employees.
  • Analyze data and conduct daily presentations for 30 senior executives influencing key decision maker’s operational strategies.
  • Answer telephone inquiries from customers and stores regarding the status of units and other service issues.

ACCOUNT MANAGEMENT

  • Assist in account management for 220 pieces of serialized equipment, overseeing loss prevention, ensuring zero loss for $350,000.
  • Organizing using logic and reasoning to identify strengths and weaknesses of company and make improvements.
  • Friendly, organized, natural rapport-builder with keen ability to develop lasting relationships with new and existing customers through careful listening skills, attention to detail, and service delivery beyond expectation.

Military

Served 4 years in United States Army 2010-2014

Veteran status- Honorable discharge 

Timeline

Grounds Crew Member

John D Dingell VA Medical Center
07.2025 - Current

Leasing Assistant

Northwest
07.2015 - 08.2018

Intelligence Collection Analyst

U.S. Army
01.2010 - 01.2014

Sales Associate

The Athletes Foot
06.2007 - 01.2010

High School Diploma - undefined

Melvindale High School

MBA - Change Leadership

City University of Seattle

Bachelors - Business

City University of Seattle

Associate Degree -

Tacoma Community College