JOHANN K. DAILY
Far Rockaway,NY
Summary
Housing professional with proven track record in supporting housing programs and ensuring client satisfaction. Known for strong team collaboration and adaptability in dynamic environments. Possesses key skills in client relations and administrative support, highly valued by employers.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Community Relations Liaison(Community Member)
REDFERN/NYCHA
Far Rockaway, NY
11.2021 - Current
- Coordinated successful fundraising campaigns for local non-profit organizations, demonstrating the company''s commitment to social responsibility.
- assisted a total of over 1,000 residents throughout the developments Facilitated open forums to address community concerns and gather feedback on proposed initiatives or changes in policies. Aa total of
- Increased public awareness of company''s community involvement by organizing and promoting events, volunteer opportunities, and sponsorships.
- Developed community outreach programs to enhance resident engagement and participation.
Housing Inspector(Contract)
Nan McKay
Brooklyn, NY
01.2026 - 06.2026
- Conducted thorough inspections of housing units to ensure compliance with safety and health regulations.
- Evaluated property conditions and identified necessary repairs or improvements for optimal living standards.
- Collaborated with local agencies to address housing violations and enforce regulatory compliance.
- Developed comprehensive inspection reports detailing findings, recommendations, and corrective actions required.
HUD Compliance Specialist
LM Development Partners
New York, NY
08.2024 - 03.2026
- Prepared clients for annual recertification and continued program eligibility by proactively completing and collecting documentation.
- Explained rental and housing regulations to clients and helped each discover best options for housing.
- Calculated tenant rent amounts to prepare leases and contracts.
- Answered client questions about lease and rental agreements and advocated on behalf of client needs.
- Improved tenant satisfaction by addressing and resolving housing concerns in a timely manner.
Housing Supervisor
Samaritan Daytop Village
Jamaica, NY
10.2022 - 08.2024
- Enhanced individual care by developing personalized support plans for clients with intellectual and developmental disabilities.
- Assisted clients in understanding their rights and responsibilities as tenants, promoting healthy landlord-tenant relationships.
- Supervised housing staff, ensuring compliance with policies and procedures.
- Collaborated with local agencies to support low-income families in accessing affordable housing options.
Assistant Property Manager
Leveluphousing LLC
Queens, NY
02.2021 - 10.2022
- Supervised daily operations of residential facilities, ensuring compliance with safety and quality standards.
- Developed and implemented resident engagement programs to enhance community involvement and satisfaction.
- Coordinated maintenance schedules, optimizing facility upkeep and minimizing downtime for residents.
Residence Manager
Mercy Drive
Far Rockaway, NY
01.2017 - 10.2022
- Oversaw daily operations within the facility, ensuring that all tasks were completed accurately and on time.
- Provided exceptional leadership during emergency situations, coordinating staff response efforts effectively to ensure resident safety.
- Improved resident satisfaction by addressing concerns and implementing necessary changes in residential programs.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Education
Diploma - Business & Technology
Far Rockaway High School
Far Rockaway, NY09-2007
Skills
- Affordable Housing Knowledge
- YARDI Property/Housing System
- DHS CARES System & Avatar
- Tenant rights
- Fair Housing Regulations
- Property Maintenance
- Compliance Monitoring
- Asset Management
- Case Management
- Referrals and networking
- Social Services
- Community Outreach
- Team Leadership
- Staff Training and Development
- Affordable housing
- Property maintenance
- Section 8 administration
- Rent collection
- Eviction procedures
Certification
- NSPIRE Housing Choice Voucher Certificate
- NSPIRE Housing Inspector
Timeline
Housing Inspector(Contract)
Nan McKay
01.2026 - 06.2026
HUD Compliance Specialist
LM Development Partners
08.2024 - 03.2026
Housing Supervisor
Samaritan Daytop Village
10.2022 - 08.2024
Community Relations Liaison(Community Member)
REDFERN/NYCHA
11.2021 - Current
Assistant Property Manager
Leveluphousing LLC
02.2021 - 10.2022
Residence Manager
Mercy Drive
01.2017 - 10.2022
Diploma - Business & Technology
Far Rockaway High School