Dinaaries Brand
Stockbridge,GA
Summary
Community Multi-Site Manager with over 30 years of experience in property management, adept at spearheading major renovation projects and enhancing operational efficiencies. Proficient in Yardi, One-Sight, and Real Page/Knock Systems, with a proven track record of maintaining high occupancy rates through strategic market analyses and tenant relations. Skilled in managing multiple sites with a focus on boosting resident satisfaction and retention, ensuring streamlined property operations and financial management. Meticulous, well-organized and decisive field professional skilled at cultivating and deepening productive relationships with owners, companies and agency representatives. Ready to bring knowledge and abilities to challenging role with potential for long-term career advancement and success.
Overview
7
7
years of professional experience
Work History
Senior Community Multi-Site Manager
Advanced Precision/Macon 2 CB LLC
06.2023 - 06.2024
- Spearheaded multi-site renovation projects, coordinating with vendors and contractors
- Delivered prompt, solution-focused responses to boost tenant satisfaction
- Managed property operations including rent collection, renewals, and accounts payable
- Implemented strategies to enhance operational efficiency and tenant satisfaction
- Analyzed market trends to increase occupancy rates.
- Maximized revenue generation by analyzing sales data trends across various regions to identify new growth opportunities.
- Improved multi-site management efficiency by streamlining communication and collaboration between sites.
- Managed budgets effectively by tracking expenses closely, identifying cost-saving opportunities, and implementing financial controls when necessary.
- Developed and implemented site-specific strategies for enhanced performance, resulting in increased productivity across all locations.
Community Manager
Allegiant-Carter
09.2022 - 05.2023
- Led a comprehensive renovation project, managing vendors and contractors effectively
- Promptly addressed resident concerns, enhancing satisfaction and retention rates
- Strategically coordinated with vendors to ensure projects were completed within scope, budget, and timeline
- Analyzed market trends to enhance leasing strategies, boosting tenant acquisition.
- Continuously assessed community goals and objectives, making data-driven decisions to align strategies with organizational priorities.
- Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction for 242-unit Multi-Family Community
- Organized regular community events, fostering a sense of belonging among members and promoting networking opportunities.
- Developed annual operating budgets and forecasts, as well as sales and marketing plans.
Community Manager
MVAH Partners
08.2021 - 08.2022
- Boosted retention rates by proactively renewing leases and resolving issues promptly
- Surpassed occupancy goals through exceptional customer service and rapport building with prospective and existing tenants
- Led daily property operations including rent collection, administrative support, renewals, and accounts payable
- Increased office efficiency by creating an effective filing system and managing confidential information.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
Multi-Site Manager
Hallmark Management, Inc.
11.2017 - 08.2021
- Led operations of an Multi HUD and USDA properties, achieving consistent full occupancy
- Enhanced employee performance and retention through strategic recruitment and training
- Oversaw employee relations, streamlining onboarding and payroll
- Created and executed marketing plans, catalyzing business growth
- Achieved sustained 100% occupancy, enhancing property revenue and tenant satisfaction.
Education
Bachelor of Science - Business Management
Strayer University
Macon, GA12.2025
Skills
- Affordable Housing Knowledge
- Renovation Projects
- Property Maintenance
- Renewal Management
- Tenant Relations
- Accounts Receivable
- Facilities Coordination
- Asset Management
- Staff Development
- Productivity Improvement
- Operations Management
- Exceptional oral and written communication skills
- Tenant and eviction laws
Timeline
Senior Community Multi-Site Manager
Advanced Precision/Macon 2 CB LLC
06.2023 - 06.2024
Community Manager
Allegiant-Carter
09.2022 - 05.2023
Community Manager
MVAH Partners
08.2021 - 08.2022
Multi-Site Manager
Hallmark Management, Inc.
11.2017 - 08.2021
Bachelor of Science - Business Management
Strayer University
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