Ashley Thompson
Las Vegas,NV
Summary
-Dedicated Retail professional with 12+ years of meeting company goals utilizing consistent and organized practices.
- Well-known for creating positive workplace culture and high-performing teams.
-Skilled in working under pressure and adapting to new situations and challenges.
-Methodical and well-organized in optimizing coverage to meet operational demands.
Overview
9
9
years of professional experience
Work History
Sales Advisor
Maison Margiela
Las Vegas
12.2023 - Current
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
- Increased sales by establishing rapport with customers and identifying their needs.
- Increased sales by offering advice on purchases and promoting additional products.
- Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.
- Exceeded sales targets consistently through effective product demonstrations and persuasive communication skills.
Assistant Manager
Illesteva
Miami, FL
06.2022 - 05.2023
- Assured visual merchandising is consistent with brand standards and attractive for potential clientele.
- Generated weekly replenishment report based on what has sold as well as what has been requested throughout the week.
- Assisted in recruiting, hiring and training of team members.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Mentored new sales associates to contribute to store's positive culture.
Keyholder
Illesteva
Miami, FL
06.2021 - 06.2022
- Maintained clean, adequately stocked, and organized store by streamlining daily operations
- Top Sales of the week for the country 5 times throughout tenure.
- Worked and maintained personal goals between two store locations.
- Submitted reports to senior management to aid in business decision-making and planning.
Assistant Manager
Ray Ban
Miami, FL
02.2019 - 03.2020
- Recognized for key role in opening and elevating Wynwood location
- Assisted store manager in driving annual sales growth by consistently exceeding personal goals through company KPI metrics
- Achieved top 3 sales ranking nationwide
- Executed visual merchandising adhering to brand standards
- Maintained high conversion YTD
- Gained local outreach through networking.
Sales Specialist
SMCP
Miami, FL
04.2018 - 02.2019
- Utilize selling skills and product knowledge
- Assisted in maintenance of all merchandising/visual directives to company guidelines
- Identified key trends and developed an in-depth knowledge of product in order to engage with clients to the highest standard, and exceed their expectations building client loyalty.
Handbag Specialist
Barneys
Las Vegas, NV
04.2016 - 02.2018
- Set and achieve goals in commission based environment
- Responsible for visual merchandising and styling of product
- Utilize selling skills and product knowledge
- Built and maintained clientele via fashion knowledge and via a show of passion for luxury products
Sales Supervisor ( Fashion and Visual Lead
Eli Tahari
Las Vegas , NV
08.2015 - 04.2016
- Developed and maintains weekly floor sets
- Supported the development of associates' sales techniques, ensuring elevated level of service to maximize sales
- Styled "Looks of the Week" and provide product knowledge to the team weekly
- Developed and maintain weekly floor sets
- Resolved all client problems and complaints quickly and effectively, ensuring client satisfaction
- Met and surpassed personal and store sales goals (maintained #1 sales position in store for 8 consecutive months)
Education
Bachelor of Science Degree - Fashion Merchandising and Retail Marketing
Johnson & Wales University
Providence, RI2012
Skills
- Customer Relationship Management
- Staff Training & Supervision
- Visual Merchandising
- Customer Service and Satisfaction
- Interpersonal communication skills
- Sales consultation
Timeline
Sales Advisor
Maison Margiela
12.2023 - Current
Assistant Manager
Illesteva
06.2022 - 05.2023
Keyholder
Illesteva
06.2021 - 06.2022
Assistant Manager
Ray Ban
02.2019 - 03.2020
Sales Specialist
SMCP
04.2018 - 02.2019
Handbag Specialist
Barneys
04.2016 - 02.2018
Sales Supervisor ( Fashion and Visual Lead
Eli Tahari
08.2015 - 04.2016
Bachelor of Science Degree - Fashion Merchandising and Retail Marketing
Johnson & Wales University