Anthony Vaccaro
Concord,NH
Summary
Hello and thank you for reviewing my resume. To summarize I have quite a bit of experience in sales, day trading and real estate. I'm incredibly detail and goal oriented. I'm successful in both retrieving and keeping customer and client accounts as well as raising profits for the companies that I've worked for. I consider myself very analytical and intelligent and very hands on when it comes to sales and profit strategies.
Overview
15
15
years of professional experience
Work History
Sales Advisor
New England Appliance
06.2024 - Current
- Created customized solutions for clients'' unique needs, resulting in enhanced customer loyalty.
- Increased sales by establishing rapport with customers and identifying their needs.
- Demonstrated features, answered questions and offered solutions.
- Participated actively in weekly sales meetings, sharing insights from personal experiences that contributed to team success.
- Achieved or exceeded company-defined sales quotas.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Sales Associate
Verizon Wireless
09.2023 - 06.2024
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Engaged with customers to build rapport and loyalty.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Sales Associate
Irwin Automotive Group
12.2022 - 08.2023
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Sales Consultant
Barons Major Brands
07.2017 - 09.2022
- Listened to customers to understand needs and refer to optimal services.
- Greeted incoming customers and provided expert sales and service to drive revenue.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Demonstrated products in effort to show potential buyers benefits and advantages and encourage purchases.
- Cultivated productive relationships with existing customers through exceptional follow-up after sales.
- Handled credit and debit card payment processing to complete purchasing experience.
- Increased revenue by skillfully upselling and closing customer sales and driving product benefits around client needs.
- Landed new customer accounts through consistent combination of perseverance, dedicated cold calling and exceptional service.
- Priced out products for customers and drew up sales paperwork.
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Contacted new and existing customers to outline benefits of products.
- Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
- Improved overall customer purchasing experiences to promote steady revenue.
- Followed-up with clients after installations to assess quality service and customer satisfaction.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Drove substantial sales through suggestive selling and by promoting add-on purchases.
Sales Consultant
Pacific Kitchen and Home
05.2014 - 06.2017
- Listened to customers to understand needs and refer to optimal services.
- Greeted incoming customers and provided expert sales and service to drive revenue.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Demonstrated products in effort to show potential buyers benefits and advantages and encourage purchases.
- Cultivated productive relationships with existing customers through exceptional follow-up after sales.
- Handled credit and debit card payment processing to complete purchasing experience.
- Increased revenue by skillfully upselling and closing customer sales and driving product benefits around client needs.
- Boosted client satisfaction ratings by offering proactive resolution ideas while driving actionable responses to questions, concerns or challenges.
- Generated sales across complete sales cycle process from prospecting through contract negotiations and closings.
- Priced out products for customers and drew up sales paperwork.
- Worked with fellow sales team members to achieve group targets.
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Contacted new and existing customers to outline benefits of products.
- Fostered relationships with customers to expand customer base and retain business.
- Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
- Demonstrated product features to align with customer needs.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Created and implemented store displays, promoting sales and growth.
- Adhered to company initiatives and achieved established goals.
- Developed key customer relationships to increase sales.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Drove substantial sales through suggestive selling and by promoting add-on purchases.
Corrections Officer
Warren County Sheriff's Office
04.2010 - 05.2014
- Maintained daily logs of shift activity.
- Maintained correct physical head count for inmates.
- Conducted thorough cell searches to uncover contraband and other materials not allowed at facility.
- Maintained appropriate control, security and well-being over those detained.
- Attended regular trainings and maintained appropriate certifications.
- Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Conducted internal security checks to ascertain inmate safety.
- Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
- Patrolled and visually inspected units, yards, buildings and prisoner property and clothing to ensure welfare, security and safety.
- Maintained communications with staff and inmate body to maintain safe, effective prison environment.
- Operated telephones, switchboards, intercoms and two-way radios to communicate with other personnel.
- Conducted cell and illegal substance checks.
- Observed and directed inmates during recreation, visits, telephone and shower time.
- Assisted in restraining violent and unruly inmates.
- Maintained clear and open communications with facility areas to support safe operations.
- Informed inmates and visitors of rules, safety and security procedures and responsibilities.
- Supervised residents during meal distribution and intake, recreation time and work-site performance.
- Received property from incoming inmates, provided receipts and inspected items for contraband.
- Conducted booking procedures on new inmates by performing fingerprinting and medical assessments.
- Transported inmates to and from medical and dental appointments, funerals, work details and court hearings.
- Maintained records and logs of man hours, materials and equipment used.
- Transported inmates to scheduled court appearances, medical appointments and authorized activities.
- Directed visitor sign-in, documenting processes and completing appropriate visitation logs.
Education
Certified Real Estate Agent - Real Estate
Missouri Real Estate Training Program
06.2015
Associate of Applied Science - Criminal Justice
Southeast Missouri State University
Cape Girardeau, MO08.2007
High School Diploma -
Anna Jonesboro Community Highschool
06.2000
Skills
- Industry Trends
- Customer Liaison
- Sales Proposal Creation
- Contract Negotiation and Closing Tactics
- Lead Generation
- Customer Relationship Management
- Prospecting Skills
- Consultative Sales
- Sales Strategies
- Relationship Selling
- Post-Sales Support
- Sales Closing
- Client Account Management
- Customer Retention Abilities
- Market Research and Analysis
- Territory Growth
Education and Training
other,other,other
Timeline
Sales Advisor
New England Appliance
06.2024 - Current
Sales Associate
Verizon Wireless
09.2023 - 06.2024
Sales Associate
Irwin Automotive Group
12.2022 - 08.2023
Sales Consultant
Barons Major Brands
07.2017 - 09.2022
Sales Consultant
Pacific Kitchen and Home
05.2014 - 06.2017
Corrections Officer
Warren County Sheriff's Office
04.2010 - 05.2014
Associate of Applied Science - Criminal Justice
Southeast Missouri State University
High School Diploma -
Anna Jonesboro Community Highschool
Certified Real Estate Agent - Real Estate
Missouri Real Estate Training Program