Professional Summary
Overview
Work History
Education
Skills
Timeline

Ashley Thompson

OPW Global
Greensboro,NC
15
years of professional experience

Dedicated U.S. Army veteran with over 10 years of experience in customer support and team collaboration. Skilled in issue resolution and record maintenance, delivering effective solutions in fast-paced environments. Brings a positive attitude and a genuine passion for helping others. Known for professionalism and reliable follow-through.

Work History

Cycle Counter

1 Year 8 Months
OPW Global | 02.2025 - Current
  • Responded to inventory inquiries from internal customers, ensuring accurate and timely information delivery.
  • Assisted external customers in tracking mis-shipments and resolving order discrepancies by researching records, verifying shipment details, and providing updates.
  • Investigated discrepancies and corrected stock records in ERP system.
  • Use Microsoft Outlook and Microsoft Teams to coordinate with team members and communicate status updates.
  • Prepared inventory and location reports while maintaining records in Infor XA, Shop Floor Plus, and AS400.
  • Conducted cycle counts to verify inventory accuracy across warehouse locations.

Forklift Driver

1 Year 2 Months
Proterra | 04.2023 - 06.2024
  • Delivered requested materials to internal customers accurately and on schedule, ensuring smooth operations.
  • Adjusted priorities in response to urgent production requests, maintaining workflow continuity.
  • Verified incoming and outgoing materials, maintaining accurate inventory records in Oracle ERP to support efficient stock management.

Material Handler I / Receiver

1 Year 5 Months
Lockheed Martin / Chipton Ross | 11.2021 - 04.2023
  • Fulfilled material requests and ensured prompt support for internal customers.
  • Managed receiving, shipping, tracking, and staging of materials using SAP, addressing order and inventory issues.
  • Coordinated receiving, inspection, and staging of incoming aerospace materials for production support.
  • Maintained accurate inventory records using ERP systems and barcode scanning tools.

Shipping Technician

2 Years 3 Months
Charles River Laboratories | 07.2019 - 10.2021
  • Prepared customer shipments with FedEx Ship Manager and verified documentation to ensure accuracy and compliance.
  • Prepared outgoing shipments for biological samples using temperature-controlled packaging and carrier requirements.
  • Verified shipping documentation, labels, and manifests for accuracy before dispatch.

Transportation Manager (88N)

8 Years
U.S. Army | 07.2011 - 07.2019
  • Conducted briefings for unit movements, detailing schedules, requirements, and status updates to ensure clear communication and operational readiness.
  • Coordinated the relocation of 500 soldiers, earning the Meritorious Service Medal.
  • Coordinated relocation of 500 soldiers, achieving efficient movement and earning the Meritorious Service Medal for outstanding execution.
  • Served as Unit Movement NCO from 2016 to 2019, overseeing movement schedules and ensuring compliance with transportation programs to enhance operational effectiveness.
  • Coordinated convoy movements, dispatch schedules, and route planning for personnel and cargo.

Education

Bachelor of Arts - Information Technology

Southern New Hampshire University | Manchester | 01-2024

Cum Laude

Skills

Record accuracy
Data entry
Customer service and support
Effective communication
Client engagement
Conflict resolution
Effective communication
Active listening

Timeline

Cycle Counter

OPW Global
02.2025 - CurrentRead More

Forklift Driver

Proterra
04.2023 - 06.2024Read More

Material Handler I / Receiver

Lockheed Martin / Chipton Ross
11.2021 - 04.2023Read More

Shipping Technician

Charles River Laboratories
07.2019 - 10.2021Read More

Transportation Manager (88N)

U.S. Army
07.2011 - 07.2019Read More

Southern New Hampshire University

Bachelor of Arts from Information Technology
Read More
Ashley Thompson