Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashley Thurston

Springfield,USA

Summary

Excellent people skills, caring and passionate about my work. Satisfied when a job is completed and knowing it was done well. Self-motivated and eager to learn new skills. Not afraid to take on a difficult task and confident that I have, and can continue to make a difference.

Overview

15
15
years of professional experience

Work History

Marketing Coordinator

Zipco Cleaning & Restoration
06.2024 - 06.2025
  • Developed and implemented marketing campaigns across digital channels to enhance brand visibility.
  • Coordinated social media strategies, increasing engagement through targeted content creation.
  • Analyzed market trends to inform promotional activities and optimize resource allocation.
  • Collaborated with cross-functional teams to ensure alignment on marketing initiatives and objectives.

Dispatch/Office Administrator

Servpro
08.2022 - 04.2024
  • Dispatched crews to residential and commercial losses for emergency mitigation
  • Led morning meetings with the owners and project managers to discuss clients needs for that day
  • Ensured the process of each job went smoothly by keeping track of clients’ needs

Community Service Worker

Jordan Valley Community Health
01.2019 - 01.2020
  • Assisted patients with scheduling, community services (Missouri Medicaid), and the needs of mothers with newborns
  • Performed clinic rounding at local hospitals
  • Acted as communication liaison between clinicians and patients

Community Support Specialist

Burrell Behavioral Health
01.2018 - 01.2019
  • Led clients with activities of daily living in homes
  • Worked with clients who had current, and history of mental health concerns & assisted with their daily needs (housing, medical and transportation)
  • Encouraged independence, self-care, and responsibility
  • Helped with treatment plans that promoted interventions & implemented evidence-based interventions

Health Plan Supervisor/Health Information Specialist

Mercy Hospital
01.2015 - 01.2018
  • Placed lab, imaging, cardiology and procedure orders for Mercy Clinicians
  • Scanned records received electronically
  • Trained new employees
  • Completed audits on employee work

Program Security Technician

Lakeland Behavioral Health
01.2010 - 01.2015
  • Adolescent female unit of 22
  • Often utilized on other units to use de-escalation strategies to calm escalated units and patients
  • Worked closely with nurses, therapists, and social workers to ensure the patients receive the best treatment available for everyone’s needs

Education

Bachelor of Science -

Missouri State University
Springfield, MO
01.2006

Skills

  • Issue resolution
  • Training and mentoring
  • Program coordination
  • Quality improvements
  • Patient relationship management
  • Document management
  • Good work ethic
  • Decision-making
  • Customer service
  • Teamwork and collaboration
  • Detail-oriented
  • Scheduling
  • Relationship building
  • Branding
  • Social media
  • Team leadership
  • Market research
  • Event planning

Timeline

Marketing Coordinator

Zipco Cleaning & Restoration
06.2024 - 06.2025

Dispatch/Office Administrator

Servpro
08.2022 - 04.2024

Community Service Worker

Jordan Valley Community Health
01.2019 - 01.2020

Community Support Specialist

Burrell Behavioral Health
01.2018 - 01.2019

Health Plan Supervisor/Health Information Specialist

Mercy Hospital
01.2015 - 01.2018

Program Security Technician

Lakeland Behavioral Health
01.2010 - 01.2015

Bachelor of Science -

Missouri State University

Similar Profiles

CREATE PROFILE