Ashley Tilden
Madison
Summary
Proven professional with expertise in oral surgery assistance at Madison Oral Surgery and Dental Implants, showcasing exceptional customer service and critical thinking skills. Successfully built a client base as a personal trainer, demonstrating strong organization and problem-solving abilities. Committed to delivering outstanding results and maintaining meticulous records, ensuring optimal client satisfaction and care.
Overview
8
8
years of professional experience
1
1
Certification
Work History
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Madison Oral Surgery and Dental Implants
Madison
02.2025 - Current
- Assisting in oral surgery.
- Assisting the surgeons with patients' calls and answering questions about pre- and post-operative care.
- Assisting the surgeons with scheduling patients for surgeries, and other procedures.
- Provided support to clinical staff by retrieving medical charts or lab results as needed.
- Displayed excellent customer service skills when interacting with patients, families, and other staff members in a professional manner.
Personal Trainer
Princeton Club, Madison WI
Fitchburg
09.2024 - Current
- Scheduling my clients.
- Cold calling, building my own client base.
- Sales, communication.
- Organized with documenting sessions, and program design needs.
- Research based off clients needs and medical history to provide the best care within my scope of practice
- HIPPA regulations
- Marketing myself and establishing trust within my community and peers through hard work and dedication.
Personal Trainer/Lifeguard
YMCA Pabst Farms
Oconomowoc
11.2017 - 04.2023
- Providing a service to help others
- Maintain accurate records of client medical history and needs
- Researched new training methods, trends, and equipment to stay up-to-date on industry standards.
- Scheduled appointments with clients and communicated effectively with them via phone or email.
- Critical thinking skills to always adapt to the clients needs
Education
High School Diploma -
Oconomowoc High School
Oconomowoc, WI06-2018
Skills
- Customer service
- Critical thinking
- Problem solving
- Record keeping
- Time management
- Strong organization
Certification
- ACE Certified Personal Trainer
- CPR Red Cross Certified
Timeline
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Madison Oral Surgery and Dental Implants
02.2025 - Current
Personal Trainer
Princeton Club, Madison WI
09.2024 - Current
Personal Trainer/Lifeguard
YMCA Pabst Farms
11.2017 - 04.2023
High School Diploma -
Oconomowoc High School
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