Laisha Gonzalez
Phoenix,AZ
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Circulator
Vascular Centers Of America
10.2023 - Current
- Advocated for evidence-based practice care standards and supported adoption of care delivery innovations.
- Documented care based on standards of care and practice, patient acuity and clinical priorities.
- Maintained organized work area by cleaning and removing hazards.
- Made sure that products were produced on time and are of good quality.
- Organized and prepared workstations and materials needed for operations to maximize productivity.
- Inspected products and machines to maintain quality and efficiency.
- Assembled products according to changing daily work orders and specific customer needs.
- Prepared reports and technical documentation of day-to-day production processes.
Ambassador
AZ Youth Force
07.2023 - 01.2024
- Collaborated with local media outlets to generate positive press coverage for key initiatives and events.
- Developed and implemented comprehensive social media outreach strategy, resulting in increased followers.
- Created educational programs for local youth, providing valuable career and life skills.
- Engaged in professional networking to maintain strong relationships with communications and media professionals to drive partnerships and effective dissemination of mass communications.
- Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
- Assisted team with operational policies and procedures to drive services.
- Represented organization at professional conferences, delivering engaging presentations to diverse audiences.
- Served as organization ambassador at various charity events, promoting mission and values.
Digital Ambassador
Bank of America
06.2022 - 08.2022
- Lobby leader helper
- Changing account addresses through the mobile app
- Checking in appointments
- Helping create appointments through the mobile app
- Resetting passwords for the mobile app
- Activating debit cards
- Ordering new debit cards
- Locking or reporting debit cards
- Advised customers on bank products, services and financial planning options
- Managed escalations with polite service, knowledgeable support and unsurpassed professionalism to satisfy needs and protect bank reputation
House Cleaner
Laisha's House Cleaning LLC
06.2021 - Current
- Talk to customers about any questions/concerns they had
- Inputting information onto calendar
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping
- Emptied trashcans and transported waste to collection areas
- Vacuumed rugs and carpeted areas in offices, lobbies and corridors
- Dusted picture frames and wall hangings with cloth
- Operated electronic vacuums and floor sweepers
- Used chemicals by following safety protocols and procedures to avoid burns and injuries
- Disinfected and mopped bathrooms to keep facilities sanitary and clean
- Verified cleanliness and organization of storage areas and carts
- Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas
- Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable
Barista and Cook
Perkatory
09.2018 - 03.2019
- Prepared and served coffee, espresso drinks, blended coffees and teas
- Described menu items to customers and suggested products based on stated preferences
- Received and accurately processed customer payments
- Stocked customer service stations with paper products or beverage preparation items
- Prepared for opening; taking food out and fruits
- Followed health, safety and sanitation guidelines to pass state inspections
- Cleaning up; washing dishes, putting items back into shelves, washing machines
Education
Bachelor of Science - Criminology And Criminal Justice Major
Arizona State University
Downtown Phoenix, AZ05.2026
High School Diploma -
Greenway High School
Phoenix, AZ05.2022
Skills
- Goal Oriented
- Leadership
- Communication
- Bilingual
- Customer Service
Certification
- Osha Certified
Affiliations
Arizona State University
- Barrett Honors Student
- National Society of Leadership and Success
- Greenway High School
- Principal List
- National Honors Society
- Key Club
- Link Crew
Timeline
Circulator
Vascular Centers Of America
10.2023 - Current
Ambassador
AZ Youth Force
07.2023 - 01.2024
Digital Ambassador
Bank of America
06.2022 - 08.2022
House Cleaner
Laisha's House Cleaning LLC
06.2021 - Current
Barista and Cook
Perkatory
09.2018 - 03.2019
Bachelor of Science - Criminology And Criminal Justice Major
Arizona State University
High School Diploma -
Greenway High School