Summary
Overview
Work History
Education
Skills
Timeline
Generic
Ashley Todd

Ashley Todd

Summary

Proven lifesaver and communicator, I enhanced swimmer safety and satisfaction at Reeves Community Center through vigilant monitoring and exceptional customer service. Skilled in CPR/AED and adept at fostering team collaboration, I significantly reduced rule violations and improved emergency response times, ensuring a secure and welcoming environment for all patrons. Skilled Lifeguard consistently remains calm and focused in stressful environments. Talented in swim instruction for all ages. Committed to promoting safety in and around large bodies of water. Certified in First Aid/CPR/AED.

Overview

1
1
year of professional experience

Work History

Lifeguard

Reeves Community Center
05.2023 - Current
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.
  • Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
  • Attentively monitored swimmers to identify distress.
  • Responded to emergency situations in a timely, efficient manner.
  • Upheld hygiene standards in pool and surrounding area.
  • Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
  • Prevented accidents through regular equipment inspections and maintenance.
  • Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.
  • Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
  • Conducted routine water tests to maintain proper chemical balance, ensuring optimal swimming conditions for patrons.
  • Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
  • Monitored pools and surrounding areas for adherence to safety protocols.
  • Improved response times by conducting thorough lifeguard drills and training sessions.
  • Managed first aid supplies inventory, replenishing as needed to ensure availability during emergencies.
  • Participated in ongoing professional development opportunities to stay current on best practices in lifeguarding and water safety education.
  • Increased patron satisfaction by promptly addressing concerns and providing exceptional customer service at all times.
  • Reduced the number of rule violations with clear signage and consistent enforcement of policies.
  • Supported swim lesson instructors in providing quality instruction to students of all ages and skill levels.
  • Streamlined rescue procedures by implementing an effective communication system among staff members.
  • Facilitated smoother visitor flow by organizing efficient entry and exit pathways.
  • Performed routine equipment checks to ensure all lifesaving tools were in optimal condition.

Education

High School Diploma -

North Surry High School
Mount Airy, NC
05.2023

Skills

  • Strong communicator
  • Lifeguard certification
  • Effective problem-solver
  • Leadership Qualities
  • First Aid
  • Patience and Empathy
  • Team Collaboration
  • Strong swimming ability
  • CPR and AED Training
  • Adaptability in Emergencies
  • CPR Certified
  • Public Safety
  • Team Bonding
  • Emergency Response
  • Safety Training
  • Public safety knowledge
  • Water rescue techniques
  • Pool Maintenance
  • Policy Management
  • Lifeguard operations
  • Chemical Level Testing
  • Weather Monitoring
  • Pool operations
  • Certified in CPR/AED
  • Multitasking
  • Customer Service
  • Critical Thinking
  • Time Management
  • Attention to Detail
  • Decision-Making
  • Rule Enforcement
  • Rules Enforcement
  • Relationship Building
  • Accident and Injury Prevention
  • Heartsaver First Aid CPR AED (First Aid CPR AED)
  • Water Rescue Procedures
  • Distressed Person Rescue

Timeline

Lifeguard

Reeves Community Center
05.2023 - Current

High School Diploma -

North Surry High School
Ashley Todd