ASHLEY TORO
Bakersfield,CA
Summary
Detailed professional with many years of experience maintaining financial records and reviewing financial activity. Polished in spreadsheet creation, report preparation, and data analysis. Quick and accurate to meet strict deadlines and manage multiple tasks. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Accounting Specialist
Fleet Clean
Cambria, CA
02.2023 - Current
- Reviewed, processed and reconciled accounts payable invoices and payments.
- Analyzed financial data to ensure accuracy of information and compliance with accounting principles.
- Performed monthly, quarterly and annual closing activities for assigned areas.
- Utilized software programs such as Quickbooks to enter data into the general ledger.
- Received payments from customers via cash, check, and credit cards to pay company invoices.
- Researched customer accounts for any discrepancies or outstanding payments.
- Investigated customer disputes and complaints regarding billing errors and incorrect charges.
Lead Food Prep
Safeway Corporation
12.2016 - Current
- Collaborated with other departments to ensure smooth flow of operations across multiple teams.
- Handled shift overstock, restocking and inventory control.
- Oversaw merchandising and display efforts, enhancing product visibility and appeal.
- Followed recipes to prepare sauces, soups, salads, and other dishes according to established standards.
- Monitored food supplies and inventory levels and communicated needs to supervisors.
- Ensured compliance with all safety regulations in the workplace.
- Maintained up-to-date records of inventory levels for efficient ordering and stocking purposes.
Barista
Mojos
10.2015 - 11.2016
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Adhered to health department regulations concerning sanitation standards.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Operated cash registers to process customer payments.
Receptionist
Cambria Pines Lodge
06.2015 - 09.2015
- Completing reservation requests.
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Greeted guests upon arrival, provided customer service and checked-in and checked-out hotel guests.
- Resolved customer complaints in a timely manner while following company policies and procedures.
Crew Trainer
McDonalds Corporation
05.2012 - 07.2014
- Developed and implemented training programs to ensure crew members were adequately prepared for their roles.
- Conducted onboarding sessions with new hires, providing them with an overview of company policies and procedures.
- Monitored performance of crew members in the field, providing feedback and guidance when needed.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
License - Phlebotomy
Phlebotomy Training Specialists
Bakersfield, CA06-2024
Associate of Science - Nursing Program
Cuesta College
San Luis Obispo, CA12-2020
High School Diploma -
Centennial High School
Bakersfield, CA01.2013
Skills
- Complaint Handling
- Cash Handling
- Team Player
- Safe Food Handling Practices
- Positive and professional
- Retail Management
- Accounts Payable
Certification
License #CPT-02447100
Timeline
Accounting Specialist
Fleet Clean
02.2023 - Current
Lead Food Prep
Safeway Corporation
12.2016 - Current
Barista
Mojos
10.2015 - 11.2016
Receptionist
Cambria Pines Lodge
06.2015 - 09.2015
Crew Trainer
McDonalds Corporation
05.2012 - 07.2014
License - Phlebotomy
Phlebotomy Training Specialists
Associate of Science - Nursing Program
Cuesta College
High School Diploma -
Centennial High School
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