Ashley Torres
Philadelphia,PA
Summary
Competent Phlebotomy Technician of experience working in high-volume, fast-paced donation settings. Highly knowledgeable in routine blood drawing procedures and using vacutainer tubes, tourniquets, syringes, butterfly needles and straight needles. Committed to maintaining highest quality standards when collecting, labeling and processing samples and specimens. I am very confident in what I do I love what I do , I am looking forward into seeking and maintaining a Full-Time position.
Overview
5
5
years of professional experience
Work History
Phlebotomist
CSL Plasma Center
05.2024 - Current
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Organized daily work based on collection priority.
- Monitored patients for reactions and verified sample quality.
Cashier Team Lead
Pizza Time
01.2019 - 12.2023
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
Education
Phlebotomist - Phlebotomy
G.E.T Trained/Certified
4949 Frankford Ave, Philadelphia PA 04.2024
High School Diploma -
One Bright Ray
1142 E Erie Ave , Philadelphia PA 1912406.2020
Skills
- Venipuncture
- Order of draw
- Patient Care
- Specimen handling
- Sample and specimen collection
- Butterfly needle technique
- HIPAA Compliance
- Patient confidentiality
- Blood collection techniques
- Specimen labeling procedures
- Communication abilities
- Blood culture collection
- Capillary puncture
- Data Entry
- Specimen Preparation
- Infection Control
- Quality Control
- Medical terminology knowledge
- Pediatric phlebotomy
- Patient preparation
- Team Leader
Additional Information
I am in the process of getting my License to work in all 50 states for Phlebotomy field.
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Phlebotomist
CSL Plasma Center
05.2024 - Current
Cashier Team Lead
Pizza Time
01.2019 - 12.2023
Phlebotomist - Phlebotomy
G.E.T Trained/Certified
High School Diploma -
One Bright Ray