Ashley Torres
Nyack
Summary
Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety, and wellness while serving patients of all backgrounds.
Overview
12
12
years of professional experience
Work History
Certified Nursing Assistant
Northern Manor
01.2020 - Current
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Medical Receptionist
En Su Casa
01.2014 - 02.2016
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Supported office staff and operational requirements with administrative tasks.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Helped patients complete necessary medical forms and documentation.
- Maintained current and accurate medical records for patients.
- Transcribed phone messages and relayed to appropriate personnel.
- Processed medical insurance claims and payments.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
Title Clerk
New City Funding Corp.
09.2013 - 01.2014
- Communicated with customers to resolve common title issues.
- Collected taxes and fees, submitted payments and issued receipts.
- Kept up-to-date with state and federal regulations to prevent errors and fraud.
- Maintained confidentiality and security of personal information to protect customer privacy and prevent identity theft.
- Conducted comprehensive title searches to maintain accuracy and compliance of real estate transactions.
- Examined land records and identified potential problems with title search results.
- Developed and maintained relationships with title companies, lenders and other stakeholders to facilitate smooth transactions.
Education
High School Diploma -
North Rockland Highschool
Thiells 06-2014
Skills
- Vital sign recording
- Collecting specimens
- Transporting patients
- Infection control procedures
- Care plan implementation
- Basic life support
- Recording vital signs
- Family support and assistance
- Calm and level-headed under duress
- Patient assessments
- HIPAA compliance
- Admitting support
- Patient management
- Database administration
- Medical terminology
- Patient relations
- Direct patient care
- Interdisciplinary communication
- Documentation expert
- Patient care
- Safety precautions
- EHR management
- Intake recording
- Case management
Languages
Spanish
Full Professional
Timeline
Certified Nursing Assistant
Northern Manor
01.2020 - Current
Medical Receptionist
En Su Casa
01.2014 - 02.2016
Title Clerk
New City Funding Corp.
09.2013 - 01.2014
High School Diploma -
North Rockland Highschool
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