Ashley Trevino
Jay
Summary
Hardworking with experience in customer service, cashiering, general merchandise and much more. Able to withstand a fast- paced environment with physically demanding work. Multitasking skills and a strong work ethic, engaging customers to deliver the best customer experience and ensuring a well-organized sales floor. Constantly working to learn new things and improve my skills with quality work. Bilingual speaker of English and Spanish to engage and help others.
Overview
5
5
years of professional experience
Work History
General Merchandiser
Target
Pensacola
01.2024 - Current
- Push truck onto the salesfloor in a quick timely manner while keeping the brand looking great for store appearance and easy finds for customers.
- Qualified in every department in the store such as fulfillment, cashiering, presentation, and customer service.
- Trained new employees for the position they entered in and taught store standards and customer engagement.
- Available for customers around the clock and help with questions and concerns. Always made sure to greet and give best service.
- Worked with my team to pull and push backroom inventory out on the salesfloor to make sure product was constantly being put out, easily accessible for our customers.
- Setting POG and rearranging fixtures that are new to the store for new product.
Cashier
Aldi
Pensacola
09.2023 - 12.2023
- Multi position team member. Worked as a cashier, self-checkout advocate, truck pusher, and janitor.
- Pushed truck throughout shift and branded to make the store look neat and organized.
- Served customers as a cashier and self-checkout at the same time as I was the only team member in the front end.
- End of shift cleaner for the salesfloor, drive up room, break room, restrooms, and office.
- Great customer service as well as helped with returns to make sure the customers have a great experience.
Overnight Stocker
Walmart
Milton
03.2023 - 07.2023
- Worked in the apparel department pushing truck and pallets of clothes in a fast and efficient manner to finish my tasks.
- Branded all clothing to make the salesfloor have the best appearance and be sure to have customers find what they are looking for.
- Collaborated with other departments to push pallets, ensuring swift task completion.
Cashier
HEB Grocery Store
San Antonio
10.2021 - 01.2023
- First couple of months was a bagger for cashiers, making sure to place similar items together in bags very quickly to help customers.
- Moved up as cashier and self-checkout advocate, helping customers check out their items. I was one of the top fastest cashiers in my store and had great memorization skills to remember every vegetable and fruit code to boost up my IPM.
- Cart pusher outside to bring in all the carts to organize outside to have available vehicles for customers.
- Achieved a perfect score in customer service surveys by promptly assisting customers with their inquiries.
Education
High School Diploma -
Central School
Milton, FL06-2020
Skills
- Customer service
- Speed and efficiency
- Multitasking
- Problem solving
- Teamwork and collaboration
- Adaptability to change
- Employee training
- Hardworking and reliable
- Communication skills
- High-energy attitude
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
General Merchandiser
Target
01.2024 - Current
Cashier
Aldi
09.2023 - 12.2023
Overnight Stocker
Walmart
03.2023 - 07.2023
Cashier
HEB Grocery Store
10.2021 - 01.2023
High School Diploma -
Central School