Ashley Trevorah
Bethlehem
Summary
I am an experienced, ambitious and passionate leader with a demonstrated history of working in the retail, food and warehousing industries. I am consistently recognized for providing the highest quality of customer service and exceeding inventory goals. I am skilled in inventory management, training/educating teams and food safety compliance. I am seeking a long-term career with a company that will foster my talents and abilities while helping me to widen my skill set.
Overview
6
6
years of professional experience
Work History
Club Pickup Supervisor
Sam's Club
Easton
11.2024 - Current
- Conduct interviews for the department, and manage all hiring responsibilities.
- Ensure all food handling policies and curbside procedures are being followed.
- Provide feedback to associates, and coach associates as needed.
- Create and manage schedules.
- Fulfill members' orders in a timely manner.
- Dispense orders.
- Make sure the department is clean, orderly, and organized.
- Cancel all overdue orders.
- Pick the best products for the members, and check all expiration dates.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
Prepared Foods Lead
Sam's Club
Easton
04.2024 - 11.2024
- Prepare weekly schedules according to plan and demand of the business
- Hire, train new employees
- Hold associates accountable for their work performance
- Supervise rotisserie, prepared foods, cafe
- Instill food safety/handling procedures in each department
- Monitor and order inventory to ensure adequate stock
- Track sales and performance metrics
Personal Shopper Team Lead
Sam's Club
Allentown
07.2023 - 04.2024
- Coached associates to enhance performance and skill development.
- Managed all hiring processes for department to ensure optimal team composition.
- Fulfilled orders promptly to maintain operational efficiency.
Personal Shopper
Sam's Club
Allentown
01.2021 - 07.2023
- Maintained knowledge of current promotions and sales events for informed shopping.
- Fulfill and dispense members' orders in a timely manner.
- Provide excellent customer service.
- Resolve issues with members.
- Maintain a clean, organized work environment.
Warehouse Associate
Stitch7ix
Bethlehem
11.2019 - 12.2020
- Responsible for reaching inventory quotas in all departments
- Package and ship customers packages in a timely manner
- Support my team with organizing and binning incoming inventory
- Report all damaged products to the proper department using the company's procedures
Education
Leading Self, Leading Others professional certiFicate -
Spelman College
05.2024
HS Diploma -
Parkland High School
Allentown, PA06.2016
Skills
- Customer service
- Inventory management
- Team education
- Food safety compliance
- Employee training
- Leadership
- Quality control
- Order fulfillment
- Coaching and mentoring
- Performance management
Timeline
Club Pickup Supervisor
Sam's Club
11.2024 - Current
Prepared Foods Lead
Sam's Club
04.2024 - 11.2024
Personal Shopper Team Lead
Sam's Club
07.2023 - 04.2024
Personal Shopper
Sam's Club
01.2021 - 07.2023
Warehouse Associate
Stitch7ix
11.2019 - 12.2020
Leading Self, Leading Others professional certiFicate -
Spelman College
HS Diploma -
Parkland High School