Noah Kerens
Summary
Customer-focused service professional with years of experience in restaurants, bars, and other fast-paced service environments. Skilled at engaging guests, anticipating needs, and maintaining a positive atmosphere. Quick learner with strong teamwork, multitasking, and communication abilities.
Overview
9
9
years of professional experience
Work History
Club Supervisor
Levy restaurants At Spectrum Center
Charlotte, North Carolina
01.2026 - Current
- Supervised staff during events, ensuring compliance with operational standards.
- Managed inventory levels, ensuring timely restocking of supplies.
- Trained new team members on service protocols and safety procedures.
- Monitored guest experience, addressing concerns promptly and professionally.
- Collaborated with kitchen staff to streamline food preparation processes.
- Enforced health and safety regulations throughout the venue operations.
Assistant Manager
The Plunge House
10.2025 - Current
- - Support daily sales operations and maintain high guest satisfaction.
- - Train new staff and ensure consistent service standards.
- - Oversee operations, staff flow, and shift coordination.
- - Manage inventory, restocking, and vendor communication.
- - Handle opening/closing procedures, cash management, and POS reports.
- - Resolve guest concerns professionally.
Front of House Manager
The Purple Urchin
05.2023 - 09.2025
- - Managed scheduling, payroll, hiring, and inventory.
- - Ensured smooth FOH operations and resolved customer issues.
Bartender / Floor Manager
The Purple Urchin
05.2022 - 09.2025
- - Prepared drinks, handled bar setup/closing, and engaged customers.
- - Led team during peak hours and supported daily operations.
Server
The Purple Urchin
05.2021 - 09.2025
- - Provided high-quality service and ensured positive dining experiences.
Bartender
Tideside Social Club
06.2024 - 08.2024
- - Prepared cocktails, interacted with guests, and managed bar opening/closing.
Security
Bernie's Beach Bar
05.2024 - 08.2024
- - Ensured guest safety, checked IDs, managed crowds, and de-escalated conflicts.
Employee
SleepNet Corporation
04.2020 - 01.2021
- - Assembled and shipped N95 masks as part of COVID-19 relief operations.
Employee
Red Rover Creamery
09.2019 - 01.2020
- - Served customers, prepared food, and maintained cleanliness.
Employee
Coastal Landscaping
05.2019 - 08.2019
- - Assisted with landscaping maintenance and tree care.
Employee
Captains Cove Adventure Golf
05.2017 - 09.2018
- Served as a cashier at Captains Cove Adventure Golf, delivering exceptional customer service and handling transactions accurately. Collaborated with team members to ensure a positive and enjoyable experience for visitors.
Cashier
Captains Cove Adventure Golf
05.2017 - 09.2018
- - Delivered customer service and handled transactions accurately.
Education
B.S. - Exercise Physiology
East Carolina University
Skills
- Customer Service
- Bartending
- Serving
- FOH Operations
- Leadership
- Sales
- Staff Training
- Scheduling
- Inventory Management
- POS Systems
- Cash Handling
- Conflict Resolution
- Time Management
- Multitasking
- Safety Compliance
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Customer relations
- Team motivation
- Staff training and development
- Staff supervision
- Task delegation
- Goal setting
- Staff management
- Workload management
- Conflict resolution
- Team building
- Employee scheduling
- Operations management
- Recruiting and interviewing
- Sales strategies
- Staff development
- Sales growth
- Performance reviewing
- Cost control
- Cost reduction
- Schedule oversight
- Google drive
OBJECTIVE
Seeking employment in Charlotte, North Carolina where I can apply my background in customer service and restaurant operations. I bring strong communication, teamwork, and problem-solving skills, along with a commitment to creating positive guest experiences and contributing to a fast-paced service environment.
Timeline
Club Supervisor
Levy restaurants At Spectrum Center
01.2026 - Current
Assistant Manager
The Plunge House
10.2025 - Current
Bartender
Tideside Social Club
06.2024 - 08.2024
Security
Bernie's Beach Bar
05.2024 - 08.2024
Front of House Manager
The Purple Urchin
05.2023 - 09.2025
Bartender / Floor Manager
The Purple Urchin
05.2022 - 09.2025
Server
The Purple Urchin
05.2021 - 09.2025
Employee
SleepNet Corporation
04.2020 - 01.2021
Employee
Red Rover Creamery
09.2019 - 01.2020
Employee
Coastal Landscaping
05.2019 - 08.2019
Employee
Captains Cove Adventure Golf
05.2017 - 09.2018
Cashier
Captains Cove Adventure Golf
05.2017 - 09.2018
B.S. - Exercise Physiology
East Carolina University