Ashley Turri
Clearwater,FL
Summary
Detail-oriented and knowledgeable office coordinator skilled at completing patient-facing and office-based tasks by applying strong multitasking and organizational abilities. Independent worker with extensive medical experience and fastidious nature dedicated to optimal patient care. Conversational english abilities.
Overview
6
6
years of professional experience
Work History
Medical Billing Coordinator
Realwave Medical Centers
07.2023 - 02.2024
- Improved billing accuracy by implementing stringent quality control measures and enhancing documentation processes.
- Streamlined medical billing procedures for increased efficiency, resulting in faster reimbursement rates for the healthcare facility.
- Reduced claim denials and rejections by conducting thorough audits and addressing discrepancies prior to submission.
- Enhanced patient satisfaction with clear communication of payment expectations, resolving concerns, and providing flexible payment options.
Surgery Scheduling and Billing Supervisor
Johns Hopkins All Children's Hospital
10.2020 - 07.2023
- Improved billing accuracy by implementing systematic audits and updating procedural manuals.
- Streamlined invoice processing for timely payments by enhancing the tracking system and automating data entry tasks.
- Enhanced team productivity by providing ongoing training, guidance, and support to billing staff members.
- Reduced discrepancies in billing reports with thorough review processes and diligent follow-ups on outstanding accounts.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Medical Office Coordinator
HCA Physician Services Group
02.2018 - 10.2020
- Enhanced patient satisfaction by streamlining appointment scheduling and managing office communications.
- Reduced wait times for patients by implementing efficient check-in and check-out procedures.
- Improved medical team collaboration by coordinating schedules, meetings, and conferences.
- Increased office efficiency with effective management of medical records and documentation.
- Assisted in the recruitment and training of new staff members, contributing to a knowledgeable and professional team.
- Ensured compliance with regulatory standards by maintaining up-to-date knowledge on healthcare policies and procedures.
- Provided exceptional customer service to patients, addressing concerns promptly and professionally.
- Coordinated referral processes smoothly, facilitating seamless transitions between primary care providers and specialists when needed.
- Coordinated luncheons with Pharmaceutical Representatives.
- Aided with prescription refill requests.
- Audited customer files to verify medical necessity and satisfaction of coverage criteria.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Served as a liaison between departments to facilitate effective communication throughout the company.
Education
High School Diploma -
Lakewood High School
St. Petersburg, FLAssociate of Science - Healthcare Administration
St. Petersburg College
Clearwater, FLSkills
- Organizational abilities
- Accounts receivable management
- Payment Posting Abilities
- ICD-10 Knowledge
- Claims review
- Multitasking and Organization
- Microsoft Office use
- Customer Service
- Administrative Support
- Meeting planning
- Scheduling
- Information confidentiality
Timeline
Medical Billing Coordinator
Realwave Medical Centers
07.2023 - 02.2024
Surgery Scheduling and Billing Supervisor
Johns Hopkins All Children's Hospital
10.2020 - 07.2023
Medical Office Coordinator
HCA Physician Services Group
02.2018 - 10.2020
High School Diploma -
Lakewood High School
Associate of Science - Healthcare Administration
St. Petersburg College
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