Ashley Turrietta
Englewood,CO
Summary
Dedicated Higher Education Admissions Professional with extensive experience and a proven track record of success in facilitating the college admissions process. Leveraging a comprehensive understanding of enrollment strategies, admissions policies, and recruitment techniques, I am committed to guiding prospective students through the transition to higher education with professionalism and empathy.
Overview
8
8
years of professional experience
Work History
Senior Enrollment Counselor
Elsmere Education
Denver, CO
10.2022 - 05.2024
- Maintained consistent follow-up with prospective students throughout the application cycle, providing timely information on deadlines and requirements.
- Conducted informative presentations promoting program offerings and raising awareness of the institution.
- Optimized CRM system usage to track prospect engagement effectively, allowing for more targeted communications strategies based on individual needs and preferences -Primarily utilized Salesforce and Slate.
- Utilized CRM system to build reports and track prospective student inquiry health as well as productivity.
- Built strong relationships with prospective students and families to provide personalized guidance throughout the enrollment process.
- Mentored new Enrollment Counselors in best practices for relationship-building and recruitment techniques.
- Managed a caseload of applicants from inquiry through enrollment, providing personalized support and guidance for optimal outcomes.
- Collaborated with academic departments to stay current on program changes and updates, ensuring accurate representation of offerings to prospective students.
- Developed tailored communication plans to engage potential students at various stages of their decision-making process.
- Advised students on educational, career and social opportunities.
- Educated students on college admissions process and scholarship requirements.
- Analyzed student academic records to assess educational and career goals.
Data Analyst Intern
Colorado Mesa University Foundation
Grand Junction, CO
06.2022 - 09.2022
- Led weekly data health meetings to keep team updated on tasks and changes to database
- Analyzed full data set and created visualized reports breaking down data into easily understood categories
- Corrected and modified incorrect records and files
- Completed data cleaning and data validation of existing spreadsheets to promote robust data management platform, resulting in accurate data analysis and entry.
- Utilized various professional statistical techniques and maintained large databases to collect and analyze data from partners and customers.
- Reviewed tools in database and determined what needed to be added, updated, edited, or deleted
- Created standard operating procedures for maintaining and updating of constituent information as well as procedures for importing data from CMU to The Foundation following graduation.
- Conducted thorough data validation and cleanup, ensuring accuracy and reliability of datasets used for analysis.
- Assisted management in making informed decisions by presenting clear and concise reports detailing analytical findings.
- Assisted end-users with creating custom reports using software and database tools.
- Developed detailed documentation outlining project methodologies, providing clear guidance for future analysts working on similar projects.
- Developed customized reports, summarizing and presenting data in visually appealing format.
- Designed and developed data pipelines to acquire, clean and process data.
Admissions Ambassador
Colorado Mesa University Admissions Office
Grand Junction, CO
08.2018 - 05.2022
- Lead tours of the university campus.
- Organized and participated in recruitment events, showcasing the institution''s offerings to attract top talent.
- Gained expertise in an admissions-based CRM and Banner system to successfully record and manage all incoming/outgoing communication with admitted and prospective students.
- Built strong relationships with prospective students, addressing concerns and answering questions to facilitate informed decisions.
- Provided exceptional customer service, resolving issues promptly and professionally for a positive applicant experience.
- Assisted in developing marketing materials that showcased campus life positively to engage potential applicants effectively.
- Reviewed scholarship applications, helping to allocate financial aid resources fairly among qualified candidates.
- Maintained thorough knowledge of institutional programs and policies, effectively communicating information to prospective students.
- Answered questions honestly and with tact regarding courses, student life, and on-campus living.
- Mentored newly hired Admissions Ambassadors, sharing best practices and offering guidance on navigating complex situations.
- Assisted in the evaluation of applicant credentials, utilizing critical thinking skills to make informed recommendations on admission decisions.
- Strengthened community outreach efforts by attending local college fairs, connecting with prospective students and raising awareness of the institution''s programs and offerings.
- Supported the successful implementation of new software systems for streamlined data management and reporting capabilities.
- Reviewed applications and transcripts to verify student eligibility and compliance with admissions criteria.
- Developed and implemented strategies to increase number of applicants.
Shift and sales leader
Colorado Mesa University Alumni Association
Grand Junction, CO
10.2016 - 08.2018
- Oversaw and assigned team member’s duties and daily tasks
- Tracked and reported productivity numbers and donation amounts
- Gained database navigation experience by contacting alumni of the university and viewing productivity and donations
- Created team members schedules.
- Enhanced product knowledge within the sales team through continuous training and workshops.
Education
Bachelor of Science - Computer Information Systems
Colorado Mesa University
Skills
- Tableau
- HTML
- MySQL
- Stata: Statistical software for data science
- Fundamental problem solving in C and Python
- Expertise in Customer Relationship Management Software
- Expertise in Salesforce, Banner, Slate
- Advanced proficiency in Microsoft Office programs including Excel, Access, and Project
Timeline
Senior Enrollment Counselor
Elsmere Education
10.2022 - 05.2024
Data Analyst Intern
Colorado Mesa University Foundation
06.2022 - 09.2022
Admissions Ambassador
Colorado Mesa University Admissions Office
08.2018 - 05.2022
Shift and sales leader
Colorado Mesa University Alumni Association
10.2016 - 08.2018
Bachelor of Science - Computer Information Systems
Colorado Mesa University