Summary
Overview
Work History
Education
Skills
LANGUAGES
Certification
Timeline
Generic

Ashley Umana

Norman,United States

Summary

My name is Ashley, my current job title is a home maker. I have skills in customer service with documenting claims and answering phone calls. I have experience in very few different software programs but i am very eager to learn and pick up on new things quickly. I am currently in school for medical billing and coding.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Emergency Medical Technician

EMSA
09.2024 - Current

Caregiver

Dungarvin
05.2014 - 12.2015
  • Experienced caregiver with a passion for helping adults with developmental disabilities achieve their highest level of life and personal growth
  • Achievements/Tasks
  • – Helping with daily life task
  • – Helping with exploring the working world and teaching how to work around other adults
  • – Charting medication
  • Contact:405-759-2611

Customer service representative

Sitel
01.2013 - 05.2014
  • Experienced and reliable customer services agent with experience providing assistance in a busy call center setting
  • Achievements/Tasks
  • – Answering phone calls, taking claims

Education

EMT

EMSA ADVANTAGE ( in House Program)
Oklahoma City, OK
11-2024

Emergency medical Technician

Moore Norman Technology Center
Norman, Oklahoma
12.2016

Certified Nursing Assistant

Moore Norman Technology Center
Norman, Oklahoma
11.2015

High School - undefined

Norman North High School
Norman, Oklahoma
05.2013

Skills

  • Customer service
  • Caregiver
  • Handling money
  • Charting medication
  • Documenting claims
  • Skill

LANGUAGES

English
Native or Bilingual Proficiency

Certification

  • Basic Life Support (BLS) Certification - American Heart Association or American Red Cross.
  • EMS Safety Courses, Various accreditations focusing on safety within the EMS role.
  • Emergency Medical Technician (EMT) - National Registry of Emergency Medical Technicians (NREMT).
  • National Incident Management System (NIMS) ICS-100, ICS-200, ICS-700, and ICS-800 Certifications - Federal Emergency Management Agency.
  • Emergency Vehicle Operator Course (EVOC) - Various State Departments or Agencies.
  • HazMat WMD Response Technician Level Certificates, Department of Homeland Security approved courses```.

Timeline

Emergency Medical Technician

EMSA
09.2024 - Current

Caregiver

Dungarvin
05.2014 - 12.2015

Customer service representative

Sitel
01.2013 - 05.2014

Emergency medical Technician

Moore Norman Technology Center

Certified Nursing Assistant

Moore Norman Technology Center

High School - undefined

Norman North High School

EMT

EMSA ADVANTAGE ( in House Program)
Ashley Umana