Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Ashley Valentine

Fairhope

Summary

I am seeking employment within the Baldwin County Public school systems. I feel that I bring plenty of experience working with individuals of all ages,deomgraphics, and circumstances.I have previous experience working with law enforcement and with individuals with mental and developmental disabilities to ensure proper care and transition into public life..

Overview

11
11
years of professional experience

Work History

Emergency Communications Officer

Baldwin County Sheriff's Office
Bay Minette
08.2022 - Current
  • Operated communication systems to dispatch emergency services promptly.
  • Coordinated multi-agency responses during critical incidents and emergencies.
  • Monitored emergency radio channels for urgent calls and updates.
  • Documented incident details and communications for accurate record-keeping.
  • Provided guidance to team members on protocol during high-pressure situations.
  • Managed 911 lines during peak periods of call volume.
  • Utilized mapping software programs to assist responders in navigating scene locations.
  • Assessed incoming calls for priority ranking, assigning appropriate response levels.

Bartender

Nashville Underground
Nashville
05.2017 - 02.2022
  • Crafted cocktails and beverages based on customer preferences and seasonal trends.
  • Managed bar inventory, ensuring stock levels met demand and minimized waste.
  • Provided exceptional customer service, engaging patrons and maintaining a welcoming atmosphere.
  • Trained new bartenders on drink recipes, service standards, and workplace safety protocols.

DDID Support Broker

Communicare Community Mental Health Center
Elizabethtown
03.2016 - 08.2017
  • Organized meetings to discuss client goals and progress.
  • Facilitated access to community resources for clients.
  • Documented client interactions and support activities accurately.
  • Maintained confidentiality of client information consistently.
  • Supported team members in developing client-centered solutions.
  • Advised clients on accessing benefits such as housing, employment or education opportunities.
  • Monitored client budgets and provided financial advice where appropriate.
  • Supported vulnerable adults by providing emotional support when needed.

Medical Receptionist

Hardin Memorial Health
Elizabethtown
03.2014 - 05.2016
  • Scheduled appointments using electronic health record systems.
  • Verified patient insurance information for accuracy.
  • Answered phone calls and addressed patient inquiries professionally.
  • Coordinated communication between patients and medical staff effectively.
  • Answered incoming calls, responding to inquiries from patients and other medical offices.

Education

Bachelor of Arts - Educational Psychology

Western Kentucky University
Bowling Green, KY
08-2015

Skills

  • Communication systems
  • Team collaboration
  • Multi-agency coordination
  • Incident documentation
  • Crisis management
  • Emergency dispatching
  • Public safety protocols
  • Conflict resolution

Affiliations

  • Reading
  • Walking my dog
  • Participating in events county wide

Timeline

Emergency Communications Officer

Baldwin County Sheriff's Office
08.2022 - Current

Bartender

Nashville Underground
05.2017 - 02.2022

DDID Support Broker

Communicare Community Mental Health Center
03.2016 - 08.2017

Medical Receptionist

Hardin Memorial Health
03.2014 - 05.2016

Bachelor of Arts - Educational Psychology

Western Kentucky University
Ashley Valentine
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