Assisted with providing kitchen managers and merchants operational support to ensure effective customer service support.
Collected, arranged and input information into database system which tracked customer feedback, kitchen M&I's, and customer ratings.
Made sure all orders were handed off to dashers and Delivered to customers successfully.
Ensured all merchant menus on the DoorDash app were updated.
Followed all shipping and receiving procedures for product and materials.
Tracked daily and weekly inventory.
Company Associate
NSNG Foods
City of Los Angeles, CA
10.2021 - Current
Organized work to meet demanding production goals.
Made daily product of Ultra Fat Nut Butter snacks
Kept track of deliveries and product inventory
Retail Marketing
Butter+Nikki
Los Angeles, CA
01.2020 - 04.2021
Created customized marketing materials to increase product sales, and attract new customers.
Made handmade, organic products for the salon such as body scrubs and candles.
Assisted with product design ideas
Set Production Assistant
Wandering Cameras LLC
Los Angeles, CA
08.2021 - 08.2021
Provided assistance during prep and filming of a commercial for The Body Shop.
Worked across departments to address special needs on set during prep and filming.
Helped set up and clean sets, production areas and crafty.
Set Production Assistant
Sony Pictures/ Topanga Productions
Los Angeles, CA
04.2021 - 04.2021
Worked with the production team for HBO's Black Monday
Assisted with ensuring the cast had food, directed them to set, assisted with sound locks, and monitored and coordinated background actors.
Guest Service Ambassador
Ripley's Believe It Or Not!
Los Angeles, CA
07.2019 - 03.2020
Greeted visitors and customers upon arrival, offered assistance and answered questions about prices and special offers with the objective to generate sales and improve the museum's KPI.
Oversaw fast-paced front desk operations and guests' needs at busy facility.
Audience Coordinator/ Studio Page
Audiences Unlimited
Los Angeles, CA
08.2018 - 04.2020
Worked on various TV sitcom live tapings such as The Ranch, Fuller House, One Day A Time as well as other television events such as The Golden Globes,The American Music Awards, and The Daytime Emmy Awards.
Checked in the audience, walking them to the soundstage, seating audience members accordingly, and monitoring the audience during live tapings.
Assisted with Talent Escorting.
Education
Communication Studies
Santa Monica College
Santa Monica, CA
02.2022
Skills
Inventory maintenance and oversight
Food Handler's card
Bilingual- fluent in Spanish
Verbal and written communication
Good telephone and email etiquette
Well-trained in Microsoft and basic computer skills