ASHLEY VANDAGRIFF
Waterford,MI
Summary
Dedicated Housekeeper with over a decade of experience eager to tackle fresh challenges. Strong work ethic, adaptability and ability to excel independently while quickly acquiring new proficiencies. Efficient in various software and applications. Particularly data entry. Pursuing entry-level roles to further enhance skill set. Recognized for upholding impeccable cleanliness, valued for teamwork, accountability, fexibility and reliability. Expertise in customer service and meticulous attention to detail. Seeking entry-level opportunities to add value to the organization, as well as enhancing and expanding my professional and personal effectiveness.
Overview
13
13
years of professional experience
Work History
Housekeeper
Canterbury On The Lake
Waterford, MI
08.2015 - Current
- Maintained organized, professional appearance.
- Used cleaning chemicals following proper guidelines.
- Cleaned building floors by sweeping, mopping, shampooing, extracting, ect.
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
- Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
- Responded to requests from guests regarding housekeeping needs.
- Vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Ensured that all health standards were met during cleaning operations.
- Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Returned rooms to occupant-ready status to satisfy future guests.
- Interacted pleasantly with clients and guests when performing daily duties.
- Communicated with maintenance team on damages to repair.
- Maintained clean floors throughout property by sweeping, scrubbing and waxing.
Dietary Aide
Unidine
Waterford, MI
06.2014 - 03.2015
- Cleaned and sanitized kitchen, dining and utility areas to promote healthy environment.
- Helped with meal prep for daily meals, following strict sanitation and food handling guidelines.
- Served food and snacks according to planned menu and patients' diet orders.
Reception Administrative Assistant
Davi Care Home Medical Services
Bloomfield Hills, MI
09.2012 - 12.2013
- Scheduled and confirmed appointments.
- Answered and directed incoming calls using multi-line telephone system.
- Updated and recorded customer or client information to maintain accounts.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Greeted visitors and provided general information about the company.
- Answered questions from customers regarding products and services offered by the company.
- Compiled data from various sources into organized reports for review by management team.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Managed database systems containing customer contact information.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Processed invoices for payment using accounting software applications.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Responded to customer issues to provide immediate resolution and improve retention.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Reviewed medical records to ensure accuracy of billing information and patient data.
- Verified insurance coverage and identified third-party payers for billing purposes.
- Performed insurance verification, pre-certification and pre-authorization.
Education
Certification - Administrative Medical Billing And Coding
Dorsey School of Business
Southgate, MI01.2011
High School Diploma -
Manley High
Waterford, MI01.2008
Skills
- Exceptional Time Management
- Professional and Courteous
- CDC & HIPPA Compliant
- Flexibility
- Multitasking and Prioritizing
- Organization and Efficiency
- Customer Service-Oriented
- Data Entry and Database Software
- Insurance verification
- Medical coding
- Record management
- Appointment scheduling
- Office administration
- Excellent communication
- Multi-line phone operation
- Health standards compliance
- Problem solving
- Telephone etiquette
- PC proficient
- Front desk operations
Timeline
Housekeeper
Canterbury On The Lake
08.2015 - Current
Dietary Aide
Unidine
06.2014 - 03.2015
Reception Administrative Assistant
Davi Care Home Medical Services
09.2012 - 12.2013
Certification - Administrative Medical Billing And Coding
Dorsey School of Business
High School Diploma -
Manley High