Ashley Van Heel
Little Falls,MN
Summary
Compassionate and dedicated Registered Nurse with over thirteen years of clinical experience. My last five years have been in the ambulatory care environment. I can perform rapid, comprehensive patient assessments, know critical symptom prioritization, and disposition patients appropriately while adhering to the facilities mission and values. I am proficient in managing electronic health records while maintaining high standards of safety. I recognize the need for collaborating seamlessly with multidisciplinary healthcare teams to deliver patient-centered education and improve patient outcomes.
Overview
2
2
Certifications
8
8
years of professional experience
Work History
Registered Nurse
Family Medical Center
Little Falls, MN
08.2021 - Current
- Provide timely telephone guidance for common symptoms, medication questions, and follow-up care.
- Prioritize incoming concerns based on symptom severity and escalate urgent cases to the appropriate provider.
- Coordinate follow-up communication for lab results, referrals, and care plan updates.
- Support medication reconciliation by confirming reported doses, allergies, and recent changes with patients.
- Maintain HIPAA compliance while handling sensitive patient information across phone interactions and charting.
- Guide patients on wound concerns, home care questions, and signs that require in-person evaluation.
- Record accurate triage details in the medical chart to support continuity of care across visits.
- Collaborate with clinic staff to route messages, schedule follow-up needs, and close communication loops.
Registered Nurse
CentraCare Health System
Saint Cloud, MN
01.2021 - 08.2021
- Documented patient care accurately in clinical records, supporting continuity across shifts and disciplines.
- Provided direct nursing care for patients with varied acuity levels while responding to changing needs throughout the shift.
- Collaborated with care teams to update treatment plans and communicate relevant patient status changes.
- Managed wound care tasks according to established protocols and monitored healing progress during routine visits.
- Performed phlebotomy and IV support tasks while maintaining patient comfort and safety.
- Reinforced infection control practices during routine patient care and equipment handling.
- Prepared patient rooms and supplies to support efficient admission, treatment, and turnover processes.
- Provided guidance to support staff on routine care tasks and communicated updates to keep workflows organized.
- Used professional judgment to prioritize tasks during busy periods and address immediate patient needs.
Registered Nurse
St. Otto's Care Center
Little Falls, MN
12.2018 - 2020
- Advocate for patient rights and culturally sensitive care while coordinating plans with patients and the multidisciplinary team.
- Perform patient assessments and administer medications to support safe, consistent treatment across daily nursing needs.
- Direct and supervise CNAs and LPNs, delegate duties, and complete staff performance evaluations.
- Organize workload to complete admissions and discharges promptly while balancing competing unit priorities.
- Review and develop wound care policies and procedures to strengthen consistent practice and care plan development.
Education
Bachelor of Science - Nursing
The College of St. Scholastica
Duluth, MN01-2020
Associate of Arts - Registered Nursing (RN), Associates in Arts (AA)
Central Lakes College
Brainerd, MN12-2018
Skills
- Medication administration
- CPR/BLS certification
- HIPAA compliance
- Care plan development
- Phlebotomy
- Infection control
- Wound care management
- Patient assessment
- Clinical documentation
- Staff supervision
- Delegation
- Policy development
- Competency validation
- Heart failure education
- Patient self-management coaching
- Cardiac symptom assessment
- Fluid status monitoring
- Triage assessment
- Care coordination
- Telemetry interpretation
Certification
Registered Nurse (RN) License
Timeline
Registered Nurse
Family Medical Center
08.2021 - Current
Registered Nurse
CentraCare Health System
01.2021 - 08.2021
Registered Nurse
St. Otto's Care Center
12.2018 - 2020
Associate of Arts - Registered Nursing (RN), Associates in Arts (AA)
Central Lakes College
Bachelor of Science - Nursing
The College of St. Scholastica