Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Ashley Varela

Albuquerque,USA

Summary

Accomplished Case Manager adept at handling high caseloads without sacrificing quality of care. Operates exceptionally well in high-pressure environments. Recommends the best resources and courses of action to benefit client needs and return each to optimal quality of life.

Overview

10
10
years of professional experience

Work History

Case Manager

Youth Development Inc.
Albuquerque, NM , NM
06.2023 - Current
  • Facilitated communication between clients, families, caregivers, social services, and other agencies to ensure client needs were met.
  • Monitored client progress through regular follow-up contacts.
  • Collaborated with other service providers to ensure continuity of care for clients.
  • Maintained accurate case records and documentation according to agency guidelines.
  • Developed individualized care plans with input from clients and their families.
  • Assisted with applications for government benefits such as Medicaid or Social Security Disability Insurance.
  • Supported family members by providing information on local support groups.
  • Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.

Monitor

Heading Home
Albuquerque, NM
04.2019 - 12.2022
  • Monitored and assisted families experiencing homelessness to facilitate access to resources.
  • Maintained detailed records on system performance and maintenance activities.
  • Developed procedures for monitoring systems and responding to alerts efficiently.
  • Provided crisis intervention services to families in need of immediate assistance.
  • Attended trainings related to best practices in social work to stay up-to-date on current trends in the field.
  • Maintained a high level of communication with other team members regarding client progress and challenges faced during treatment.

CNA

Ladera Nursing and Rehab
Albuquerque, NM
03.2015 - 02.2018
  • Assisted residents with ADLs.

  • Monitored vital signs such as pulse rate, respiration rate, and blood pressure.
  • Reported changes in patient conditions to registered nurse or physician.
  • Ensured compliance with HIPAA regulations regarding confidentiality of information.
  • Demonstrated excellent customer service skills when interacting with patients, families and guests.
  • Documented patient care services by charting in designated areas.
  • Answered patient call lights promptly and responded to requests appropriately.
  • Observed patients for any physical or emotional changes, reported findings to medical staff immediately.

Education

High School Diploma - High school

West Mesa High School
Albuquerque
01.2004

Skills

  • Case management
  • Client advocacy
  • Care plan development
  • Data documentation
  • Family support
  • Problem solving
  • Time management
  • Client assessment
  • Multitasking and organization
  • Positive attitude
  • Goal setting
  • HIPAA compliance
  • Team collaboration
  • Community resources
  • Documentation proficiency
  • Community outreach
  • Case documentation

References

References available upon request.

Timeline

Case Manager

Youth Development Inc.
06.2023 - Current

Monitor

Heading Home
04.2019 - 12.2022

CNA

Ladera Nursing and Rehab
03.2015 - 02.2018

High School Diploma - High school

West Mesa High School

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