Ashley Vargas
El Monte,CA
Summary
Hard-working, responsible student with experience in ingredient pairings, plating and food presentation, and nutrition. I have good judgment, time management and a flexible schedule. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hardworking by my peers, I can be relied upon to help your company achieve its goals.
Overview
4
4
years of professional experience
Work History
Customer Service Cashier
Porto's Bakery And Cafe
West Covina, CA
05.2024 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
COOK
Universal studios
Universal city, CA
07.2023 - 03.2024
- Liaised with front-of-house team to establish pace or meet special guest requests
- Prepped items for various cooking methods by seasoning or marinating
- Maintained temperatures of food products to reduce illness or waste
- Stocked and maintained sufficient levels of products to drive smooth food service
- Portioned food before cooking according to standard portion sizes and recipe specifications
- Observed proper plate presentation and garnish setup to meet plating requirements
- Trained new employees, made sure to show them the proper way of how we handle the kitchen.
FOH TEAM MEMBER
Universal studios
Universal city, CA
07.2022 - 07.2023
- Transported food items from kitchen and presented to guest tables
- Communicated needs to management for escalating issue resolution
- Greeted customers upon immediate arrival, offering assistance
- Rang up customers and processed cash, credit card and digital payments through register system
- Cleaned and organized front of house to maintain optimal health and safety practices
- Completed opening and closing procedures, following cleaning checklists
- Engaged pleasantly with customers, driving great service and satisfaction
- Cleaned and sanitized work areas, equipment and dishes
- Collected and returned dirty dishes to kitchen for washing
- Trained new employees, taught them how to run a register, run food, deal with allergies, etc.
CASHIER
La Michoacana Plus
South El Monte, CA
05.2022 - 12.2022
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
- Collaborated with departmental leaders to establish organizational goals, strategic plans and objectives
- Worked with coworkers to complete tasks
- Greeted and informed customers of products, fostering positive store experiences
- Delivered service excellence through all points of contact
- Built and maintained positive working relationships with co-workers
- Maintained inventory and store visual presentation to meet customer needs
- Processed cash, check and credit cards for customer purchases
- Counted cash drawers at beginning of shifts to verify correct amounts
- Supervised others and provided on-the-job training.
SALES ASSOCIATE
Burlington
Covina, CA
10.2021 - 04.2022
- Promoted benefits of store credit cards or customer loyalty programs to encourage repeat business
- Alerted management to potential security issues, supporting loss prevention and reducing shrink
- Greeted and escorted customers to product racks and shelves to assist with finding merchandise
- Operated cash register and POS to process sales transactions and handle payments
- Kept signage and merchandise displays organized and up-to-date, promoting visual presentation standards
- Computed sales prices, total purchases and received and processed cash and credit payment
- Arranged and display merchandise to promote sales
- Watched for and recognized security risks and thefts
- Greeted customers and ascertained what each customer wanted and needed
- Inventoried stock and requisitioned new inventory
- Exchanged merchandise for customers and accepted returns
- Performed sales floor work, such as greeting and assisting customers, stocking shelves and taking inventory
- Stocked shelves during store hours, maintaining clean and presentable work areas to reduce hazards
- Used ID tags, stamps and electronic marking tools to mark stock items.
CASHIER
La Michoacana VIP
South El Monte, CA
03.2021 - 10.2021
- Provided efficient and courteous service to customers at all times
- Maintained inventory and store visual presentation to meet customer needs
- Built and maintained positive working relationships with co-workers
- Stocked shelves during store hours, maintaining clean and presentable work areas to reduce hazards
- Built product displays to attract attention to sale and promotional items.
SALES REPRESENTATIVE
Sabora
Los Angeles, CA
05.2020 - 09.2020
- Handled client deposits and transactions and updated billing information in company databases
- Remained current on relevant product and industry information to provide up-to-date catalogs and services
- Negotiated contracts and prices with clients to exceed sales goals
- Worked with management teams to develop annual sales plans, goals and targets
- Arranged and display merchandise to promote sales
- Computed sales prices, total purchases and received and processed cash and credit payment
- Recommended, select and help locate and obtained merchandise based on customer needs and desires
- Placed special orders, submitted online orders or contacted other stores to find desired items
- Inventoried stock and requisitioned new inventory.
Education
HIGH SCHOOL DIPLOMA -
Mountain View High School
El Monte, CA06.2020
Skills
- Food presentation
- Grilling
- Ingredients measuring
- Food handling
- Cake decorating expertise
- Food Preparation
- Portion Control
- New Hire Training
- Classroom oversight
- Student Engagement
- Public Speaking
- Team Building
- Upselling strategies
- Food safety understanding
- Effective communication
- Cash handling proficiency
- Attention to detail
- Point of sale systems
- Cash Handling
- Payment Processing
- Inventory Control
- Store Opening and Closing
- Display Setup
- ID Verification
- Returns processing
- Cash Register Operation
- Refunds and exchanges
- Time management skills
Extracurricular Activities
Track & Field Team Cross Country Choir
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Customer Service Cashier
Porto's Bakery And Cafe
05.2024 - Current
COOK
Universal studios
07.2023 - 03.2024
FOH TEAM MEMBER
Universal studios
07.2022 - 07.2023
CASHIER
La Michoacana Plus
05.2022 - 12.2022
SALES ASSOCIATE
Burlington
10.2021 - 04.2022
CASHIER
La Michoacana VIP
03.2021 - 10.2021
SALES REPRESENTATIVE
Sabora
05.2020 - 09.2020
HIGH SCHOOL DIPLOMA -
Mountain View High School