ASHLEY VEGA
Philadelphia,PA
Summary
Passionate Volunteer with experience in various types of outreach initiatives. Energetic individuals with a compassionate nature and drive to serve the local community. Offers in-depth knowledge of community resources and energy to tackle challenging demands.
Professional with strong experience in project coordination and support. Skilled in managing timelines, organizing resources, and ensuring project milestones are met. Known for effective team collaboration and adaptability to changing needs. Expertise in communication, problem-solving, and multitasking to drive successful project outcomes.
Overview
10
10
years of professional experience
Work History
Nail Technician
Self Employed Services
Philadelphia, USA
11.2022 - Current
- Provided manicures, pedicures and nail treatments to clients.
- Demonstrate knowledge of all products and services offered in the salon.
- Cleaned and sterilized tools and work areas between customers.
- Conducted consultations with clients to determine their needs and preferences.
- Performed filing, buffing, polishing, trimming, cuticle removal and application of artificial nails as requested by customers.
- Assisted with inventory management tasks such as restocking supplies when needed.
- Developed creative designs on nails using a variety of colors and materials.
- Ensured that safety protocols were followed during each service provided.
- Followed health regulations regarding sanitation practices throughout the salon.
- Responded promptly to customer inquiries and complaints.
- Performed administrative duties such as scheduling appointments and taking payments from customers.
- Attended continuing education courses related to nail care techniques.
- Utilized customer feedback to improve services offered at the salon.
- Provided excellent customer service through friendly interactions with clients.
- Kept up to date on new trends in the industry for product offerings and design ideas.
- Met with clients to discuss needs, service preferences and special requests.
- Completed daily customer appointments and updated master schedule.
- Keep detailed inventory lists for nail care supplies, polishes and gel nail colors.
- Scheduled client appointments and accepted payments.
- Cleaned and sanitized tools and work environment.
- Cleaned and sanitized tools and workstations in adherence with safety requirements.
- Maintained supply inventories and records of client services.
- Maintained supply inventory and replenished to maintain consistent availability.
- Utilized time management skills effectively when multitasking between multiple clients, ensuring all received timely and quality service.
- Streamlined appointment scheduling process, reducing wait times for walk-in clients while maintaining punctuality for scheduled appointments.
- Implemented creative marketing strategies to attract new customers to the salon during slow periods or seasonal promotions.
- Developed Microsoft Office solutions for clients utilizing SharePoint, Excel, and Access.
- Assisted clients with the deployment of Microsoft Exchange Server for email management.
- Conducted onsite visits to evaluate customer requirements and recommend appropriate solutions.
Voluntary Worker
Philip Sheridan Elementary School
Philadelphia, USA
11.2018 - 06.2019
- Assists in supervision of children's activities; ensures a safe and fun educational environment.
- Worked fast to complete tasks and meet daily deadlines.
- Followed instructions and procedures to complete assigned tasks.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Consistently met deadlines under pressure while maintaining high-quality work output in a fast-paced environment.
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Helped children learn how to complete small chores appropriate for age level.
Supervisor
Starr Catering
Philadelphia, USA
07.2015 - 09.2016
- Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.
- Monitor customer preferences to determine focus of sales efforts.
- Determine price schedules and discount rates.
- Resolve customer complaints regarding sales and service.
- Review operational records and reports on project sales and determine profitability.
- I am proficient in Microsoft word, Excel, Outlook, and PowerPoint.
- Receive, evaluate and answer customer inquiries.
- Accurately entered and updated customer data into the company database system.
- Verified accuracy of data entry by reviewing, correcting, deleting or reentering information.
- Generated reports to track productivity and identify errors in data entry process.
- Maintained confidentiality of sensitive customer information records.
- Resolved discrepancies between source documents and computer entries through careful review.
- Compiled statistical reports from various sources to analyze trends in sales, marketing, finance and operations.
- Monitored incoming emails related to customer inquiries regarding accounts and services provided by the organization.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Education
BBA - Business Administration
Strayer University
Washington, DC08-2029
GED -
Community Learning Center
Philadelphia, PA06.2019
Skills
- Accounting systems knowledge
- Community Engagement
- Microsoft Access
- QuickBooks
- Bookkeeping
- Billing
- Adaptability
- Dependability
- Banking Reconciliations
- Accounts Receivable
- Attention to Detail
- Account Payable
- Teamwork and Collaboration
- Equipment Installation
- Document Management
- Google Suite
- Public Speaking
- Administrative Support
- Documentation and Reporting
- Financial Recordkeeping
- Volunteer Recruitment
- Verbal and Written Communication
- Data Entry
- Organized and Efficient
- Operations Support
- Telephone Etiquette
- Recordkeeping
- Answering Phones
- Computer Skills
- Remote Communication
- Time Management
- Self-Motivation
- Digital File Management
- Virtual Collaboration Tools
- Google Drive
- Microsoft Teams
- Customer service
- Nail extensions
- Time management
- Problem-solving skills
- Nail art techniques
Languages
Spanish
Limited Working
English
Full Professional
Timeline
Nail Technician
Self Employed Services
11.2022 - Current
Voluntary Worker
Philip Sheridan Elementary School
11.2018 - 06.2019
Supervisor
Starr Catering
07.2015 - 09.2016
BBA - Business Administration
Strayer University
GED -
Community Learning Center