Ashley Vera
Summary
Dynamic professional with a proven track record in enhancing operational efficiency at Claro Puerto Rico. Excelled in project management and customer service, significantly improving team productivity and customer satisfaction. Skilled in merchandise display and stock rotation, adept at fostering positive customer relationships and streamlining processes for optimal inventory management.
Overview
11
11
years of professional experience
Work History
Stocker
DAK PROFESSIONAL SERVICES
02.2023 - Current
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Maintained effective team member communication.
- Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.
- Ensured proper rotation of perishable goods to maintain freshness and comply with health regulations.
- Streamlined restocking processes by consolidating backstock and removing damaged or expired items.
Administration and Project Management
Claro Puerto Rico
07.2019 - 02.2023
- Ensured timely completion of milestones by closely monitoring progress and adjusting priorities as needed.
- Aided in meeting strategic goals by aligning projects with organizational objectives and priorities.
- Facilitated smooth project transitions by coordinating handoffs between teams and departments.
- Reduced project delays by proactively identifying potential bottlenecks and coordinating resources accordingly.
- Supported project success with accurate budget tracking and cost control measures.
Coordinator of Maintenance Orders
Claro Puerto Rico
05.2018 - 07.2019
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
Cashier
Skechers Shoe Store
01.2017 - 05.2018
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Promotions Associate
Claro Puerto Rico
01.2016 - 02.2017
- Generated increased revenue through the successful execution of promotional events and initiatives.
- Built relationships with customers to encourage repeat business.
- Answered customer questions about sizing, accessories, and merchandise care.
Cashier
Giusti Pharmacy
06.2013 - 04.2016
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
No Degree - Esthetic
NUC UNIVERSITY
Puerto Rico08-2023
Bachelor of Arts - Commercial And Advertising Art
University of Puerto Rico
Carolina, PR06-2018
Skills
- Shelf Stocking
- Customer Service
- Product restocking
- Stock Rotation
- Pallet Jack Operation
- Merchandise Display
- Proper Stacking and Storage
Additional Information
Knowledge in programs such as: Microsoft Office: Word, Excel, PowerPoint, Adobe Photoshop, Illustrator, Web Administration etc. SAP System and Ewits.
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Stocker
DAK PROFESSIONAL SERVICES
02.2023 - Current
Administration and Project Management
Claro Puerto Rico
07.2019 - 02.2023
Coordinator of Maintenance Orders
Claro Puerto Rico
05.2018 - 07.2019
Cashier
Skechers Shoe Store
01.2017 - 05.2018
Promotions Associate
Claro Puerto Rico
01.2016 - 02.2017
Cashier
Giusti Pharmacy
06.2013 - 04.2016
No Degree - Esthetic
NUC UNIVERSITY
Bachelor of Arts - Commercial And Advertising Art
University of Puerto Rico
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