Ashley Villone
Prescott Valley
Summary
Detail-oriented professional specializing in accounts receivable management. Recognized for strong analytical skills and commitment to documentation accuracy. Prepared to leverage expertise to enhance financial reporting and improve customer account processes.
Overview
18
18
years of professional experience
Work History
Manager, Accounts Receivable
TriStar, Inc
Phoenix, AZ
09.2018 - Current
- Manage all 1600 active customer accounts
- Work closely with the President, Vice President and Director to ensure all accounts are up to date.
- Work a weekly AR Aging Summary Report and get in contact with any customer that is past due on their payment terms in accordance with their purchase order.
- Provide a monthly cash flow projection to the Chief Financial Officer
- Invoice all customer orders.
- Work side by side with the project coordinators team to ensure all projects are being billed according to their project milestones.
Community Benefits Advocate
BridgeWater Assisted Living
Phoenix, AZ
04.2017 - 09.2018
- Provided all community information to potential resident’s families.
- Met with skilled nursing facilities and other assisted living communities to see how the communities can work together.
- Prequalified potential residents for benefits such as Veterans’ Aid & Attendance and the Arizona Long Term Care System (ALTCS/Medicaid).
- Guided the families through the process of applying for Aid & Attendance and the Arizona Long Term Care System if eligible.
- Walked the families through the Low-Income Housing Tax Credit (LIHTC) documentation that is needed to qualify to reside at the Bridgewater community.
- Ensured all documentation is compliant according to the Housing and Urban Development regulations.
- Helped the families with the transitional process of their loved ones.
- Worked closely with the ALTCS providers; UnitedHealth Group, Mercy Care Plan, & Banner University.
State Compliance Administrator
Grand Canyon University
Phoenix, AZ
01.2016 - 04.2017
- Conducted monthly research for certification, licensure, and state authorization requirements for the northeast region of the United States.
- Submitted all new and revised degree programs for approval to the Arizona State Board for Private Postsecondary Education and Veteran’s Affairs.
- Updated University systems to reflect new state changes and requirements.
- Met with college deans to determine the best course of action for state requirement changes.
- Provided updated state information to Vice Presidents and Directors of Operations.
- Researched student appeals, and other issues that are related to University Policies.
- Facilitated the decisions to ensure that all appeals were resolved within the University’s 15-day guidelines.
- Maintained electronic student files with regards to appeals and Code of Conduct Incidents.
Non-Degree Studies Enrollment Specialist
Grand Canyon University
Phoenix, AZ
01.2012 - 04.2016
- Provided assistance in obtaining course approval for students through the Department of Education and the State Professional Counselor Licensure Board for initial and recertification/licensure purposes in 48 states.
- Promoted and executed the administrative inquiry support process university wide, which includes email, phone calls, and mailings.
- Developed school district relationships to promote and market Grand Canyon University’s continuing education courses.
- Assisted with increasing recruitment for the Non-Degree Studies Department using CRM, CampusVue and Microsoft Office Software.
Student Intake Specialist
Grand Canyon University
Phoenix, AZ
01.2008 - 01.2012
- Processed time-critical applications for 25% of Grand Canyon University’s Prospective students.
- Interacted with other schools to obtain transcripts to research and verify records.
- Managed databases for lead tracking (CRM11) and student profiles (CampusVue).
- Produced and acted on aging reports using Excel to ensure meeting or exceeding critical 21-day application processing window.
Education
Master of Public Administration - Health Care Management
Grand Canyon University
Phoenix, Az05-2014
Bachelor of Science - HealthCare Administration
Grand Canyon University
Phoenix, Az 05-2012
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Complex Problem-solving
- Goal setting
- Documentation and reporting
- Project management
- Work prioritization
Timeline
Manager, Accounts Receivable
TriStar, Inc
09.2018 - Current
Community Benefits Advocate
BridgeWater Assisted Living
04.2017 - 09.2018
State Compliance Administrator
Grand Canyon University
01.2016 - 04.2017
Non-Degree Studies Enrollment Specialist
Grand Canyon University
01.2012 - 04.2016
Student Intake Specialist
Grand Canyon University
01.2008 - 01.2012
Master of Public Administration - Health Care Management
Grand Canyon University
Bachelor of Science - HealthCare Administration
Grand Canyon University