Ashley Vo
Syracuse,IN
Summary
Dedicated and organized professional with strong interpersonal skills and a proven ability to work effectively in team environments. Experienced in both customer-facing service roles and technical quality control within manufacturing. Reliable, dependable, and eager to learn new skills while taking on responsibilities across diverse employment areas. Skilled in documentation, inspection, and communication to ensure operational efficiency and product quality.
Overview
2
2
years of professional experience
Work History
Quality Control Technician
Hurricane Boats / Godfrey Marine
10.2022 - 02.2024
- Retrieved resin samples from incoming trucks; recorded humidity, temperature, catalyst %, and gel time prior to unloading.
- Verified gelcoat color accuracy and inspected surfaces for defects (thin spots, runs, contamination, porosity).
- Measured laminate and gelcoat thickness at checkpoints to prevent print-through and ensure structural integrity.
- Monitored fiberglass lamination processes (hand lay-up and spray/chopped methods).
- Ensured resin fully wetted fiberglass layers, eliminating dry spots and excessive resin.
- Rolled out air bubbles/voids to maintain laminate quality.
- Inspected freshly demolded parts for defects including air pockets, resin starvation, gelcoat flaws, cracks, and mold marks.
- Conducted thorough inspections of finished products to ensure compliance with quality standards.
- Collaborated with production teams to troubleshoot and resolve quality issues efficiently.
- Maintained meticulous records of quality control efforts, providing reliable audit trail for compliance purposes.
Service Writer
Compton Automotive
03.2024 - 01.2025
- Provided front-line customer service, including greeting customers, answering phones, and scheduling appointments.
- Prepared accurate repair estimates and work orders; communicated clearly between clients and technicians.
- Processed payments, invoices, and customer records with attention to detail and confidentiality.
- Managed parts inventory and coordinated deliveries to maintain workflow efficiency.
- Supported shop operations with inspections, basic maintenance, and oil changes.
- Communicated effectively with customers to identify vehicle issues and service needs.
Education
GED -
Warsaw High School
09.2008
Graphic Design
Heartland Career Center
Wabash, INSkills
- Resin sampling & testing (humidity, temperature, catalyst %, gel time)
- Gelcoat color verification & surface defect inspection
- Laminate & gelcoat thickness measurement
- Fiberglass lay-up and spray process monitoring
- Core material placement verification (mat, foam)
- Resin wet-out and void elimination techniques
- Defect detection: air pockets, delamination, pinholes, cracks, mold marks
- Documentation of PSI/data, defects, and deviations
ADDITIONAL INFORMATION
- Proficient in inspection tools (gauges, calipers, rollers)
- Strong knowledge of composite manufacturing processes
- Commitment to safety, precision, and continuous improvement
Timeline
Service Writer
Compton Automotive
03.2024 - 01.2025
Quality Control Technician
Hurricane Boats / Godfrey Marine
10.2022 - 02.2024
GED -
Warsaw High School
Graphic Design
Heartland Career Center