Summary
Overview
Work History
Education
Skills
Decorating, Multi-media Art, Exploring Outdoors
Timeline
Generic
Ashley Ward

Ashley Ward

New Carlisle,OH

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.


Customer-oriented team member with proven safety skills and impeccable driving history. Log daily activities, coordinate customer documentation and collect payments to meet recordkeeping requirements. Skillfully plan efficient daily routes to meet customer needs and maximize delivery schedules.


Dedicated to supporting emotional, social and academic development of young children. Trained in developmental stages and knowledgeable about offering safe, nurturing environments to boost learning. Desire to complement education-based strategies with techniques to promote overall health and wellness.


Overview

7
7
years of professional experience

Work History

Delivery Associate

Amazon
Dayton, Ohio
08.2021 - 02.2022
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Delivered packages to customer doorsteps and business offices.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Communicated customer complaints, requests and feedback to company management for swift resolution.
  • Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
  • Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.

Shift Manager/Key Holder

Tim Horton's Restaurant
Kettering, Ohio
01.2020 - 08.2021
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
  • Checked building to confirm maintenance and cleaning met code and regulations.
  • Counted registers and cleaned and secured shop at end of shift.
  • Developed professional relationships to improve retention of key customers.
  • Trained team members in successful strategies to meet operational and sales targets.

Hair Salon Assistant

Margie's Hair Salon
New Carlisle, Ohio
04.2015 - 01.2020
  • Answered telephone calls to provide information and schedule new appointments.
  • Offered exceptional service and support to walk-in and scheduled customers.
  • Prepared clients for hair cuts and styles with soothing shampoo work.
  • Assisted hairdressers with cutting, coloring and styling hair to maintain salon workflow efficiency.
  • Freed up stylists to focus on customers by personally handling basic tasks such as restocking supplies.
  • Completed basic styles for regular customers by using strong blow-drying and curling abilities.
  • Entertained children during cuts to allow guardians to fully focus on appointment services.
  • Consulted with clients on current trends and offered advice on flattering cuts and styles.
  • Helped customers select styles for special events such as prom and formal dances.
  • Shampooed, conditioned and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.

Lead Pre-K Teacher

Wee Care Daycare
New Carlisle, Ohio
09.2018 - 04.2019
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
  • Promoted physical, academic and social development by implementing diverse classroom and outside activities.
  • Applied play-based strategies to provide diverse approaches to learning.
  • Educated students in foundational concepts such as shapes, numbers and letters.
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.

Education

High School Diploma -

Tecumseh High School
New Carlisle, OH
05.2017

Skills

    Flexible and Adaptable

    Decision-Making

    Multitasking Abilities

    Excellent Communication

    Teamwork and Collaboration

    Dependable and Responsible

    Attention to Detail

    Punctual

    Motivated

Decorating, Multi-media Art, Exploring Outdoors

Some of my hobbies include creating emotional and moving works of art. I enjoy writing, drawing, and singing. I volunteer with the local music scene in my area, which I enjoy very much. I have always been passionate about decorating, and I have won "Best Decorated Classroom" during my time as a childcare providor. Hiking, camping, and most things outdoors have always been a joy in my life as well. This was a huge benefit for me while working at Amazon, due to the different weather conditions I was working in. I do well in most workplace environments, as I can find joy in working both indoor, and outdoor positions.

Timeline

Delivery Associate

Amazon
08.2021 - 02.2022

Shift Manager/Key Holder

Tim Horton's Restaurant
01.2020 - 08.2021

Lead Pre-K Teacher

Wee Care Daycare
09.2018 - 04.2019

Hair Salon Assistant

Margie's Hair Salon
04.2015 - 01.2020

High School Diploma -

Tecumseh High School
Ashley Ward