Ashley Forrest
Watauga
Summary
Accomplished Branch Manager with a proven track record at World Finance, enhancing customer satisfaction and streamlining branch operations. Expert in customer service and branch operations management, adept at improving service quality and operational efficiency. Demonstrates excellent time management skills and a commitment to exceeding performance objectives.
Overview
6
6
years of professional experience
Work History
Branch Manager
World Finance
Bedford, TX
10.2021 - Current
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
Key Carrier
Dollar General
Watauga Tx
01.2019 - 09.2021
Education
GED -
Haltom High School
Haltom City, TX07.2008
Skills
- Branch Operations Management
- Customer Service
- Customer Relationships
- Excellent time management skills
Timeline
Branch Manager
World Finance
10.2021 - Current
Key Carrier
Dollar General
01.2019 - 09.2021
GED -
Haltom High School