Ashley Watkins
YMCA
North Lauderdale,FL
4
years of professional experience
A friendly, outgoing, and positive professional who is always happy and brings a genuine smile to every interaction. Passionate about customer service, creating positive experiences, and making others feel welcomed and comfortable. Proactive, sociable, and dependable with strong teamwork, communication, and problem-solving skills. Adaptable and comfortable working in fast-paced environments while maintaining a positive attitude and professional demeanor.
Work History
Camp/ Aftercare Counselor
5 Months- Supervised aftercare participants during daily activities, ensuring safe, structured environment.
- Planned age-appropriate games, crafts, and enrichment activities supporting social development.
- Monitored behavior and redirected conflicts using positive guidance techniques.
- Recorded attendance, incident details, and program updates with accuracy.
- Enforced safety rules and responded calmly to emergencies following established procedures.
- Assisted with snack service, cleanup, and transitions between program activities.
- Collaborated with site staff to maintain consistent routines and support program operations.
Sales Associate
1 Year 7 Months- Enhanced productivity in a remote environment.
- Processed requests for Costco members to order home installation products.
- Processed consumer issues at Costco with accuracy.
- Managed submission processes for member escalations at Costco.
- Updated account details for Costco members.
- Coordinated requests for new service providers through Costco.
Customer Service Representative
7 Months- Company Overview: Bank of America-North Lauderdale, FL
- Providing exceptional support to bank credit card clients
- Proven track record of resolving complex customer inquiries, addressing account concerns, and promoting financial services
- Bank of America-North Lauderdale, FL
Front Desk Clerk
2 Months- Company Overview: Lauderdale Lakes, FL
- Provided clerical support to company employees by copying, faxing, and filing documents
- Interacted with customers by phone, email, or in-person to provide information
- Responded to inquiries from callers seeking information
- Lauderdale Lakes, FL
Clerical Worker
2 Months- Company Overview: Fort Lauderdale, FL
- Reacted with customers and company employees to assist with documents
- Responded to inquiries from callers seeking information
- Maintained organized files and stocked supplies to support team needs and maximize performance
- Fort Lauderdale, FL
Education
No Degree - Nursing
Skills
Team work
Social able
Solution oriented
Goal oriented
Consistent
Dependable
Customer service with a smile
Efficient
Communication
Safety Awareness
Conflict Resolution
Teamwork
Adaptability
Multitasking
Problem-Solving
Leadership
Time Management
Patience
Attention to Detail
Working Under Pressure
Professionalism
Responsibility
Organization
Interpersonal Skills
Emergency Response
Flexibility
Positive Attitude
Timeline
Camp/ Aftercare Counselor
YMCA
05.2026 - CurrentRead More
Sales Associate
Centah
08.2024 - 03.2026Read More
Customer Service Representative
Teleperformance
01.2024 - 08.2024Read More
Front Desk Clerk
CareerSource Broward
06.2023 - 08.2023Read More
Clerical Worker
CareerSource Broward
06.2022 - 08.2022Read More
Hci College
No Degree from Nursing
Read More