Ashley Watson
San Antonio
Summary
Experienced in managing bakery operations with a focus on sales analysis and inventory management. Responsibilities included overseeing employee training, ensuring adherence to food safety standards, and resolving customer complaints effectively. Developed promotional campaigns that increased brand awareness while maintaining quality control across all products. Proficient in budgeting activities, forecasting costs, and managing supply orders to optimize operational efficiency.
Resourceful Bakery Manager with experience overseeing all aspects of daily bakery operations, including production, hiring, and training. Adept at working with inventory and providing optimal customer service and assisting customers in selecting appropriate baked goods for events.
Overview
18
18
years of professional experience
Work History
Bakery Manager
HEB Grocery Store
San Antonio
08.2007 - Current
- Implemented systems for tracking sales data from multiple outlets within the network.
- Performed administrative tasks such as scheduling employee shifts, preparing payrolls and managing customer complaints.
- Planned menus according to seasonality of products, customer demand and profit margins.
- Performed routine maintenance tasks such as cleaning equipment or restocking shelves.
- Monitored staff performance, providing feedback and guidance to ensure quality standards were met.
- Trained, supervised and evaluated bakery staff on proper baking techniques and safety procedures.
- Analyzed financial records such as income statements, balance sheets and cash flow reports.
- Ordered necessary ingredients for daily operations, ensuring availability of items needed for recipes.
- Organized promotional campaigns to drive sales of baked goods through special offers or discounts.
- Maintained inventory of supplies, ingredients and equipment used in the production process.
- Ensured compliance with food safety regulations and health codes in the kitchen area.
- Managed budgeting activities such as forecasting costs, setting prices and controlling expenses.
- Developed and maintained the bakery's product line, introducing new items and discontinuing underperforming ones.
- Analyzed sales data to identify trends, adjust offerings, and improve overall sales performance.
- Implemented marketing and promotional strategies to increase brand awareness and drive sales.
- Assisted bakery manager with coordinating product ordering, receiving, and stocking.
Education
High School Diploma -
Southwest Prepatory
San Antonio, TX06-2008
Skills
- Sales analysis
- Inventory management
- Employee training
- Food safety
- Customer service
- Budget management
- Promotional strategies
- Staff supervision
- Quality control
- Conflict resolution
- Time management
- Food safety oversight
- Food management experience
- Safety sanitation
- Supervisory experience
- Order management
- Business management
- Well-versed in inventory management
- Sanitation procedures
- Supply ordering
- Food quality standards hygiene
- Food presentation
- Promotion planning
- Allergy awareness
- Employee scheduling
Timeline
Bakery Manager
HEB Grocery Store
08.2007 - Current
High School Diploma -
Southwest Prepatory