Proficient leader and organizer with a strong ability to work as a team. Exceeds expectations of company needs and demands. Detail focused workstyle that provides reliable, timely and quality results
Overview
12
12
years of professional experience
Work History
Sr Operations Admin-3
Federal Express Corporation
Middletown, Pa
12.2024 - Current
Ability to work both independently and in a team environment
Good interpersonal and communication skills
Responsible for ensuring accurate and safe package sortation
Troubleshooting critical technical systems issues with maintenance technicians ensuring service standards and targets are met efficiently and effectively on a daily basis for our valued customers.
Quick decision making and the ability to handle multiple tasks simultaneously in high pressure environments
Provides clerical support to various management and operational functions, including, but not limited to, photocopying, filing, faxing, emailing and answering telephone
Hub Supervisor
UPS
Middletown, PA
05.2023 - 09.2024
Communicates across functions to ensure equipment is serviced
Supports staffing and pre-sort plans
Resolves individual and group performance issues
Ensures accurate package sorting
Determines employee training needs to produce continuous development plans
Provides feedback and support as needed to teammates
Trains and develops direct reports
Frontline Supervisor
UPS
Harrisburg, PA
04.2022 - 07.2022
Laterally transferred to Harrisburg, PA
Acquired skill sets in Carlisle, PA for automation purposes
Received special assignments to help open a new automated building in Middletown, PA
Trained and developed new supervisors in their new roles
Frontline Supervisor
UPS
New Stanton, Pa
09.2014 - 05.2023
Responsible to ensure that all employees adhere to safety policies and procedures
Manages department, station, corporate and OSHA requirements
Establishes and promotes a positive team-oriented work environment emphasizing employee involvement, pro-active communication, inter-departmental cooperation, and continual improvement on all levels
Implements employee personal development plans as required to ensure the continuing professional growth of department personnel
Ensures all department employees receive specific and detailed orientation, skills and safety training, appropriate materials and information, regular evaluations, and provides pro-active coaching to support and continues development
Education
Colorado Tech
07-2023
Skills
Independent problem solving
Relationship/Team building
People skills
Organizational skills
Scheduling Management
Troubleshooting
Proficient in Word/Excel/PowerPoint/Publisher/Teams