Ashley Wernsman
Metamora,IL
Summary
Dynamic leader with a proven track record at Spirit Halloween LLC, excelling in team management and sales team leadership. Elevated customer experience and revenue goals through strategic operations and performance optimization. Skilled in both hard (operations) and soft (team motivation) skills, achieving significant improvements in staff development and loss prevention strategies.
Overview
9
9
years of professional experience
Work History
District Sales Manager
Spirit Halloween LLC
Peoria, IL
07.2020 - 11.2024
- Coached, developed and motivated team to achieve revenue goals.
- Maintained four Spirit Halloween locations
- Delegated work to staff, setting priorities and goals.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Ensured that all merchandise was correctly priced, displayed properly and adequately stocked.
- Resolved customer complaints in an efficient manner while ensuring customer satisfaction.
- Facilitated communication between store staff and upper management, ensuring alignment with company goals.
- Monitored inventory, cash, and payroll processes to keep locations running smoothly.
- Organized and updated schedules to optimize coverage for expected customer demands.
- Managed visual merchandising, maintaining standards and elevating customer experience.
- Hired, trained, supervised, evaluated and counseled staff members in order to maintain a high-performance team.
- Implemented loss prevention strategies to minimize potential theft.
Store Manager
Spirit Halloween LLC
Peoria, IL
08.2015 - 11.2019
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Coordinated interviews between potential employees
- Provided ongoing support to managers
- Ensured compliance with safety regulations while loading and unloading trucks.
- Set up displays that encouraged customers to enter the store.
Education
GED -
Metamora Township High School
Metamora, ILSkills
- Team management
- Operations
- Sales team leadership
- Goals and performance
Timeline
District Sales Manager
Spirit Halloween LLC
07.2020 - 11.2024
Store Manager
Spirit Halloween LLC
08.2015 - 11.2019
GED -
Metamora Township High School