Dedicated server and certified pharmacy technician with exceptional customer service skills, strong cash handling expertise, and a commitment to guest engagement. Ready to enhance operational efficiency and drive customer satisfaction.
Work History
Server/Bartender
1 Year 9 Months
The Weekend Bar and Grill | 11.2024 - Current
Delivered exceptional customer service in a fast-paced environment, enhancing guest satisfaction and loyalty.
Managed multiple tables efficiently, ensuring timely order accuracy and prompt service delivery.
Trained new staff on menu offerings, service protocols, and operational procedures to maintain high standards.
Implemented upselling techniques, increasing average check size through strategic recommendations to guests.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Certified Pharmacy Technician
3 Years 4 Months
Nebraska Cancer Specialists | 04.2023 - Current
Compounded and dispensed medications under strict safety protocols, ensuring compliance with regulatory standards.
Manage inventory levels, optimizing stock usage to reduce waste and improve efficiency.
Mix Chemotherapy treatments for patients.
Assisted pharmacists in managing inventory levels, optimizing stock usage to reduce waste and improve efficiency.
Certified Pharmacy Technician
1 Year 9 Months
CHI Lakeside Hospital | 07.2021 - 04.2023
Certified Pharmacy Technician
2 Years 2 Months
Kroger's Pharmacy | 05.2019 - 07.2021
Assisted pharmacists in managing inventory levels, optimizing stock usage to reduce waste and improve efficiency.
Mentored new pharmacy technicians on operational procedures, enhancing team performance and service delivery standards.
Stocked, labeled, and inventoried medication to keep accurate records.
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Increased customer satisfaction by delivering friendly, personalized service during transactions.
Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
Certified Pharmacy Technician
2 Years 6 Months
Methodist Women's Hospital | 11.2016 - 05.2019
Certified Pharmacy Technician
3 Years 4 Months
Fremont Health Medical Center | 07.2013 - 11.2016
Cosmetologist
3 Years 6 Months
Procuts | 01.2010 - 07.2013
Provided expert hair cutting and styling services to diverse clientele.
Implemented sanitation protocols to maintain a safe and hygienic salon environment.
Oversaw inventory management, ensuring availability of essential products and tools.
Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
Demonstrated high level of customer service to increase retention and satisfaction.
Education
Associate of Applied Science - Pharmacy Technician
Vatterott College | La Vista, NE | 06-2013
Cosmatology - Cosmatology
La' James International | Fremont, NE | 09-2008
Skills
Hospitality expertise
Exceptional customer service
Order processing
Guest engagement
Client relations
Upselling techniques
Hospitality management
Food safety compliance
Team collaboration
Strong work ethic
Timeline
Server/Bartender
The Weekend Bar and Grill
11.2024 - CurrentRead More
Certified Pharmacy Technician
Nebraska Cancer Specialists
04.2023 - CurrentRead More
Certified Pharmacy Technician
CHI Lakeside Hospital
07.2021 - 04.2023Read More
Certified Pharmacy Technician
Kroger's Pharmacy
05.2019 - 07.2021Read More
Certified Pharmacy Technician
Methodist Women's Hospital
11.2016 - 05.2019Read More
Certified Pharmacy Technician
Fremont Health Medical Center
07.2013 - 11.2016Read More
Cosmetologist
Procuts
01.2010 - 07.2013Read More
Vatterott College
Associate of Applied Science from Pharmacy Technician